Product Manager: Service and Digital Solutions
4 days ago
Plan, implement, control and evaluate the marketing strategies for Services and the Digital Solutions product portfolios for Sub-Equatorial Africa, in line with the local and global strategies
Position details:
Type: Permanent
Reports to: HOD: Marketing.
Primary purpose: Plan, implement, control and evaluate the marketing strategies for Services and the Digital Solutions product portfolios for Sub-Equatorial Africa, in line with the local and global strategies.
Travel requirements:
- In SA, 3-6 times per year
- In Africa, 2-4 times per year
- International, 1-2 times per year
Job description / core competencies:
Key Objectives
- Facilitates and enables the sales of Services and the Digital Solutions product portfolios within Sub-Equatorial Africa region
- Promotes the Service and Digital Solutions offerings
- Involved and actively contributes to planning in conjunction with the respective stakeholders
- Ensure local product promotional capabilities are maintained through training, seminars, information distribution and technical guides
- Collaborates with the Local Industry Managers and local Marketers to align the industry plans and contributes to the business planning
- Consolidates and implements the different Service and Digital Solutions tactics defined in the industry plans
- Support Sales at high level acquisition of service and Digital Solutions projects to execution teams
- Launch New Service and Digital Solutions Products
Product Training
- Conduct internal staff and customer promotional trainings, ensuring that the products are supported through regular training on new and existing products,
product selections and software tools available
- Ensure that the necessary training is given to sales /projects and service or external customers when required or on scheduled dates in accordance to the training plan, skills matrix and with assistance to the Training Manager or Local Industry Managers
General
- Build market position by locating, developing, defining, negotiating, and supporting the sales of services including contracts and asset life cycle management
- Assist and drive the sales of product portfolios to customers from technician level to top management level
- Actively involved in the acquisition of services including customer visits, marketing support and technical /product support to sales, service and project functions
- Identify potential solutions for maintenance and optimisation challenges
- Maintain and develop medium to long term customer relationships
- Plan, implement and evaluate the product strategies for the Services and Digital Solutions products with the relevant stakeholders
- Assist Marketing Communications with product specific marketing initiatives and assist with promotional activities
- Responsible for product awareness and internal marketing communication of the products
- Responsible for the product line launches and ensuring that these are identified, included and implemented via Marketing and Industry Strategic Plans
- Ensuring that the analysis and information gathering on competitors is regularly completed
- Attend Marketing Functions as and when required
Pricing of Products
- Support price calculation, price list maintenance and discount structures formulation with consideration of the impact on Service Net Contribution, if and when required
- Responsible to ensure that pricing remains competitive in the local market
- Monitoring of competitors
- Rendering support for the product
- Offering technical pre-sales support to the sales, projects, service departments and customers
- Assistance to service department in the after sales phase if required
Location (country, city): Sandton, Gauteng
Job Qualification & Experience:
Job Qualifications, Skills & Experience:
- National Diploma in Instrumentation, or Trade Certificate as Instrumentation Mechanician / Technician
- In-depth knowledge of company products and service portfolio
- At least 8-10 years sales and service experience
Advantageous:
- A BTech / Degree in Electrical Engineering or Instrumentation
- 3-5 years’ service experience
- Post-graduate diploma or degree in Marketing/Business will be an advantage
Personal attributes and skills required:
- Good communication skills (written and oral)
- Good organisation and planning skills
- Good presentation skills
- Strong customer liaison skills
- Good media relations skills
- Good supplier liaison skills
- Good strategic thinking & deployment skills
- Good business development planning skills
- Negotiation skills
- Analytical skills
- Develop a working knowledge of the industries in which the company operates
- Understanding of local media
Skills required:
- Strong market knowledge
- In-depth knowledge of Instrumentation, Measurement and Industrial process/ automation technology solution products and service portfolio
- Ability to transfer knowledge to all relevant staff
- Consultative Selling Skills
- Good business acumen
- Good organizational and p
-
Digital Solutions Manager
5 months ago
Sandton, South Africa Broll Property Group Full timeThe role is responsible for envisioning, creating and deploying innovative digital and equipment solutions that create value to our end customers and to the Broll Integrated Facilities Management Cluster. This is an exciting and impactful role that lies at the intersection of traditional business processes and new possibilities on the digital side leveraging...
-
Digital Product Manager: Custody
4 days ago
Sandton, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Join...
-
Product Manager: Digital Business Innovation
4 days ago
Sandton, South Africa Blue Label Telecoms Full time**About Company** We are a JSE-listed company that sells innovative technology for mobile commerce to emerging markets in South Africa and abroad. Our users are rich, poor, urban and rural, and we allow them all to interact and transact on an equal footing. We reach them by using both physical and virtual distribution channels. We target many of our...
-
New Energy Vehicle
4 days ago
Sandton, South Africa Staff Solutions Full time**Gauteng**, Sandton** **Negotiable - Negotiable Monthly Cost To Company (Market related, Negotiable)** **Our Client in the automotive sector is seeking a New Energy Vehicle and Digital Product Specialist to join their team in Sandton** - **Plan, lead and organise cross-divisional and cross-departmental teams to ensure the successful project implementation...
-
Digital Data Product Manager
7 months ago
Sandton, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary In...
-
Digital Product Manager: Carbon Banking
7 months ago
Sandton, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary As we...
-
Digital Product Manager: Stablecoin
4 days ago
Sandton, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Absa...
-
Digital Product Specialist
2 days ago
Sandton, South Africa Boikago Group Full time**Job Details**: - Department Marketing- Minimum experience Mid-Senior- Company primary industry Automotive- Job functional area Product Management- Salary R700 000 - R1 100 000 per annum- A well known multinational automotive brand company is looking for a Digital Product Specialist (New Vehicles) to be based in Sandton. - ** Job Description and...
-
Digital Technology Lifecyle Services Sales
7 months ago
Sandton, South Africa IBM Full timeIntroduction The Digital Sales Specialist is an incentive role responsible for identifying opportunities and closing sales for IBM Technology Lifecycle Services (TLS) solutions. The Digital seller is proficient in client communications and the discipline offerings, has knowledge of other discipline products, and has the sales and technical experience to...
-
Digital Project Lead
2 days ago
Sandton, South Africa Staff Solutions Full timeGauteng, Sandton - Monthly Cost To Company (Market related) Our Client, an OEM based in Sandton, has a position which is responsible to innovate, manage and introduce the integration of new processes, systems, digital facilities as well as innovative enhancements to existing systems to support the strategic goals of the Client Group, NSO, Brands and Dealers...
-
Service Expert: Digital
6 months ago
Sandton, South Africa Oneplan Underwriting Managers (Pty) Ltd. Full time**Main purpose of the Job** - To ensure the best possible experience for our customers by providing support to clients through omni-channel platforms by offering a great digital client experience. **Client Engagement** - Maximizes on client service operational performance through providing efficient first call resolution to client service issues. - Improve...
-
Head of Digital Provider Experience
3 months ago
Sandton, South Africa Discovery Ltd. Full time**Business Unit**:Discovery Health**Function**:Strategy**Date**:26 Sep 2024Discovery - Health Head of Digital Provider Experience - About Discovery - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own...
-
Manager: Cx and Digital Transformation
6 months ago
Sandton, South Africa Sanlam Full timeBuild a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings,...
-
Head of Digital Transformation
4 days ago
Sandton, South Africa HR Genie Full timeReview, develop, implement, manage and review the companys digital strategy in line with organizational values, business objectives and priorities - Implement an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of stakeholders. Maintain strong knowledge of emerging external trends in digital technology...
-
Digital Change Manager and Content Lead
7 months ago
Sandton, South Africa Absa Bank Limited Full timeEmpowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary In...
-
New Energy Vehicle
4 days ago
Sandton, South Africa RMG Recruitment (Pty) Ltd Full timeApplications are invited from suitably qualified & experienced employees to fill the above vacancy in the Passenger Cars department based in Sandton. **Job Description and Responsibilities** Plan, lead and organise cross-divisional and cross-departmental teams to ensure the successful project implementation of projects related to new energy vehicles and...
-
Stock Control Administrator
2 days ago
Sandton, South Africa Digital Planet Full timeIf you are analytical, enjoy process development, problem-solving and creating effective solutions to manage stock, Identifying risks or potential losses from point of entry to exit, then we would like to meet you. **Mission** - Great understanding of different products being distributed - Oversee the standard processes to ensure appropriate presentation of...
-
Digital Campaign
3 months ago
Sandton, South Africa Oneplan Underwriting Managers (Pty) Ltd. Full time**Job Summary**: The Digital Campaign and Lead Manager is responsible for developing and executing both short - and long-term multi-channel campaigns to generate qualified leads and enhance the sales pipeline within the health and pet insurance sectors. This role oversees the marketing budget, determines the optimal marketing mix, and prioritizes spending to...
-
Marketing Manager
6 months ago
Sandton, South Africa Staff Solutions Full timeOpportunity Available!! Our leading client in the Automotive Sector is looking to employ a Marketing Manager (Product & Special Projects) to join their dynamic team in Johannesburg (Sandton). - Management of selected product-related communication with media and other stakeholders - Development and distribution of selected product-related communication to...
-
Stock Control Administrator
2 days ago
Sandton, South Africa Digital Planet Full timeIf you are analytical, enjoy process development, problem-solving and creating effective solutions to manage stock, Identifying risks or potential losses from point of entry to exit, then we would like to meet you. **Mission** - Great understanding of different products being distributed - Oversee the standard processes to ensure appropriate presentation of...