Concierge - Tsebo Experience Centre

4 months ago


Johannesburg, South Africa Tsebo Group Full time

**About Us**:
We are seeking a proactive and skilled Concierge to join our team at the Tsebo Experience Centre. This role involves managing client meetings and events, coordinating with caterers, liaising with IT and marketing teams, overseeing the Experience Centre and the adjacent meeting room areas.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

**Duties & Responsibilities**:

- Assume overall responsibility for the efficient operation and seamless management of the primary meeting areas, including the Tsebo Experience Centre, ensuring a consistently high standard of functionality and presentation
- Coordinate and manage client events at the Tsebo Experience Centre, ensuring seamless execution and high-quality service
- Oversee the scheduling, setup, and maintenance of various meeting room areas
- Work closely with caterers to plan and execute catering needs for events
- Liaise with IT and marketing departments to ensure the Tsebo Experience Centre and meeting rooms are equipped with the latest marketing and sales materials
- Maintain the appearance and functionality of the Tsebo Experience Centre and meeting rooms, ensuring they are always presentable and well-equipped
- Provide exceptional customer service to clients and visitors
- Handle client inquiries and provide information about the services offered at the Tsebo Experience Centre and meeting rooms
- Manage inventory and supplies for the Tsebo Experience Centre and meeting rooms
- Perform other related duties as assigned

**Skills and Competencies**:

- Excellent communication and interpersonal skills
- Client-focused approach with a knack for problem-solving
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Professional demeanor and appearance
- Detail-oriented with a proactive attitude
- Strong organizational and time-management abilities
- Ability to work collaboratively with different divisions and departments across Tsebo
- Proficient in using technology and office software, especially the MS Office Suite
- Proven experience as a Concierge
- Proficiency in English; knowledge of additional languages is a plus
- Outstanding communication skill
- Excellent organizational and time-management skills
- Hospitality and customer centric focus.

**Qualifications**:

- Grade 12 certificate is mandatory requirement
- Bachelor's Degree and or Diploma is an added advantage
- Proven experience in event management or a related field
- Computer literacy
- 2-3 years frontline hotel/customer service experience



  • Johannesburg, South Africa Tsebo Group Full time

    **About Us**: We are in search for experienced and passionate Group Learning and Development Manager that will be a part of the Tsebo Group HR team. You will be instrumental in creating a Learning culture across the Tsebo Solutions Group. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced...

  • Executive Assistant

    4 months ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Become the pivotal support pillar in providing extensive administrative and project support to our CEO, Finance Director, HR Director, and the entire TFS office. We're seeking a dedicated colleagues who exudes professionalism, diplomacy, tact, and discretion. You will play a vital role by ensuring a proactive approach to compliance and...


  • Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo, a **Top 20 Employer of Choice**, is a dynamic and rapidly growing organization.. As the Chief Sales and Marketing Officer, you will play a pivotal role in driving our sales strategy, intensifying market efforts, and ensuring maximum profitability. Join us in shaping the future! As a leading African Integrated Workplace Management...

  • Sales Director

    4 months ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solutions are currently searching for a Sales Director. As the Sales Director you will be responsible for driving sales, working in tandem with fellow executives and Group to create and execute the sales strategy and building a robust Key Account Management process and practice in line with the Group’s approach. This would...

  • Senior Sales Executive

    23 hours ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Cleaning are currently searching for a seasoned Senior Sales Executive. True leaders in the contract cleaning industry - a heritage that translates into a service ethos and cleaning standards of the very highest quality. Tsebo Cleaning are recipients of the PMR Awards having been awarded the diamond status for being the best overall...

  • Receptionist

    3 months ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for Receptionist to receive all visitors a in a friendly and professional manner, and to promptly notify the relevant person of their visitors and proactively administering the workplace reception services in accordance with the master service agreement As a leading African Integrated Workplace Management...

  • Receptionist

    4 months ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for a Receptionist to receive all visitors a in a friendly and professional manner, and to promptly notify the relevant person of their visitors and proactively administering the workplace reception services in accordance with the master service agreement. As a leading African Integrated Workplace...

  • Concierge

    4 days ago


    Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the driving force behind our success, and we're committed to creating a work environment that fosters growth, collaboration, and mutual respect.About the Location:Our Westcliff Hotel...

  • Workplace Host

    2 weeks ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities is looking for a Workplace Host to provide efficient, courteous and professional workplace services and front of house services including maintaining the conference meeting rooms and porterage services in accordance the workplace management services within the master service agreement. As a leading African Integrated Workplace...

  • Workplace Host

    3 months ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities is looking for a Workplace Host to provide efficient, courteous and professional workplace services and front of house services including maintaining the conference meeting rooms and porterage services in accordance the workplace management services within the master service agreement. As a leading African Integrated Workplace...

  • Helpdesk Operator

    3 months ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for a Call Centre Agent: To provide a professional Helpdesk service by providing value added customer service to Facilities users and focusing on customer needs, thereby ensuring customer satisfaction. To ensure service delivery is aligned to the output specifications pertained in the PPP Agreement Standby...

  • Helpdesk Operator

    4 months ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for a Helpdesk Operator to receive the calls made at the helpdesk and log the calls required accurately and professionally. To allocate the calls to the correct facilities manager and In-house team member and ensure that the call is actioned, closed and followed up if required. To maintain communication with...

  • Segment Director

    4 months ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: We are in search of a seasoned Segmental Director with strong operational catering management experience the the Healthcare sector. As the Segmental Director - Healthcare sector, you will be responsible for leading the development and execution of the Tsebo Catering and Healthcare segment strategy with a view to creating shareholder value as...


  • Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for a Car Wash Receptionist One StopTo be the point of contact for Tsebo Facilities Solutions and the client for the client VIP and luxury vehicles brought in to the carwash, based at the One Stop area. Ensure understanding of the client’s needs and address them in an efficient and professional manner...

  • Managing Director

    3 months ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: We are in search of a seasoned Managing Director to be responsible for leading the development and execution of the TsAfrika strategy in line with the Tsebo Catering strategy. You will be ultimately responsible for all day-to-day management decisions and for implementing the business’s long and short-term plans. As a leading African...

  • Internship Program

    4 months ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solutions is launching an Intership Programme where you will be equip with practical workplace experience, of which you are requested to have your POE/Logbook for completion and sign off. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and...


  • Johannesburg, South Africa Tsebo Group Full time

    **About Us**: We are seeking Cleaning and Hygiene Technician with cleaning and hygene industry experience. The purpose of the Cleaning and Hygiene Technician is daily servicing of Tsebo Hygiene Equipment, dispensers at client's premises. Repairs and maintainance of hygiene equipment. Safe keeping of all company equipment. Adhere to company policy. Report...


  • Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for a procurement administrator to provide an on-site Procurement support function, including supplier/service provider: sourcing, screening, adoption, systems maintenance and support as relates to procurement, In support of the Clients Operation: Assisting with completion of product/service enquiries,...


  • Johannesburg, South Africa Tsebo Group Full time

    **About Us**: We are currently looking for an Pest Control Technician in the Hygiene & Pest control division, to deliver a quality pest elimination inspection and treatment service to Tsebo customers covering a geographical area containing key business accounts, solving their problems and providing a 1st class service. As the leading integrated facilities...


  • Johannesburg, South Africa Tsebo Group Full time

    **About Us**: We are currently looking for an **Assistant** **Catering Manager** to be responsible for monitoring the quality of the food, service and making sure that the outlets perform well, oversee the day-to-day catering operations for a corprate. Overall responsibility is to manage the unit through setting and maintaining service delivery standards....