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Back of House Manager

2 months ago

Cape Town, South Africa Adidas Full time

Purpose & Overall Relevance for the Organization:
- To be responsible for managing product life cycles from entry to exit
- To drive productivity of stock movements in relation to delivery receiving and transfers
- To take ownership over the implementation of Heart of House and Management of Stockroom Layouts and its maintenance
- To execute store operations with specific focus on product and consumer service in line with brand image
- To use his/her expertise and experience to provide feedback and coaching opportunities to subordinates and store team
- Key Responsibilities:
- Awareness of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store
- Uses retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
- Is a role model for stockroom operations ensuring all processes adhered to whilst providing feedback on ideas and suggestions on driving productivity to line manager and store team
- Ownership for completing deliveries quickly and accurately while adhering to stock protection procedures
- Accurately records and manages all stock movement in and out of store via IC processes or Omnichannel within a timely manner
- Works as one with line manager to ensure adequate consumables are provided to create an effective environment, highlighting issues to line manager where require
- Responsible for Inventory accuracy within the flagship environment executing cycle counts and controlling adjustments in line with line manager and store team
- Ownership of all stockroom health and safety topics, checks and complies with all policies and procedures to maintain a safe and sustainable working environment
- Identifies improvement opportunities and communicates suggestions to line manager and store management to drive commercial success
- Provides strong leadership skills in order to guide and train own team on Stockroom Operations, managing performance via the Company Performance system (#MyBest) with the support of HR Manager and line manager where required
- Collaborates productively and respectfully with all team members acting as one Store Team to meet or exceed store goals
- Makes himself/herself available to support other team members when needed
- Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance
- Key Relationships:
- Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor

Knowledge, Skills and Abilities:

- Adapts communication style to service both internal and external consumers dependent on the situation
- Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time
- Deals professionally with difficult situations
- Uses retail and commercial expertise to drive overall store sales by prioritising the consumer and brand at all times whether it be by Omnichannel or by flow of merchandise to the sales floor
- Supports team by actively helping where required by line manager
- Is thorough and detail oriented in maintaining a clean and organised stockroom
- Stockroom management or people management experience is mandatory

Requisite Education and Experience:

- Minimum 5 years work experience in a sports/fashion customer
- and commercial-focused retail environment with advanced process knowledge and comprehensive stock management and logístical experience, with thorough retail industry understanding
- Intermediate numeracy and literacy and advanced verbal communication skills
- Minimum 2 years experience in a Senior Stockroom Management role

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

**ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.**

***
- JOB TITLE:
- Back of House Manager - adidas Access Park FO- BRAND:
- adidas- LOCATION:
- Cape Town- TEAM:
- Retail (Store)- STATE:
- WC- COUNTRY/REGION:
- ZA- CONTRACT TYPE:
- Full time- NUM