Senior Broker Assistant

4 months ago


Fourways, South Africa FHH Consultants (PTY) Ltd Full time

**Our client, based in Fourways, whom are in the Financial Planning and Wealth Management industry are looking for a dynamic, hardworking, and motivated Assistant for their Financial Planner / Advisor**

**Minimum Requirements**:

- Grade 12
- MUST have a drivers license and own reliable vehicle.
- Two years industry related experience and a sound knowledge of Insurance
- Experience on the X-Plan insurance package would be highly beneficial.
- Word, Excel, and Outlook is a must.
- Discovery Life Insurance/Invest experience highly beneficial.
- Must be able to work remotely from home when and if required.

**Duties and Responsibilities and Performance Outcomes**:

- Capturing and taking minutes of meetings from Financial Advisors interaction with clients.
- Ensuring that compliance documentation and Financial Needs Analysis (FNA) accompany all new business and/or client servicing.
- Checking that the Record of Advice (ROA) and FNA mirror one another and further that the Compliance is completed correctly.
- Ensuring that all Compliance documentation is loaded on X-plan for the Internal Compliance Officer as well that all FNA’s are attached to X-plan on a daily basis.
- Keeping records and ensuring documentation is completed as required by the FAIS Act, FICA Act, and relevant legislation.
- Obtaining Client Authorities for preparing portfolios via Astute, act Finding, checking them as well as uploading quotations prior to Financial Advisor/s meeting with the client.
- Ensuring that ALL portfolios are prepared one week prior to the Advisor/s meeting with the clients.
- Checking the diaries and appointments for quality control prior to Advisor/s meeting with the client.
- In house servicing - upgrades and downgrades
- Ensuring that new business is processed timeously and that any outstanding quotations are followed up on - pipe and new business must be followed up daily.
- Dealing with queries, difficult clients and complex queries that may be received by the
- Advisor/s and the Financial Planning Practice.
- Interact with Clients Diligently and Fairly.
- Striving to assist your broker/s in achieving and exceeding sales targets.
- Contacting clients for beneficiary changes / Wills /arrear premiums /replacements / broker
- Changes / lapses / cancellations and ensuring that we try to save this business.
- Liaise with broker consultants and Insurance Companies.
- Sending out communication and liaising with clients to keep them updated.
- Following up on leads and campaigns.
- Check the database for possible new business and ensure that details on system are up to
- date and correct.
- Contacting clients for counter-offer letters and declines.
- General administration and in-house servicing/new business; and
- Assisting clients in going from blue to gold on Vitality.
- Checking all user groups are linked Directors, Shareholders, Trusts, Trustees, Employer/Employees etc.
- Changes to Buy and Sells and ensuring they are updated annually.

**Package on Offer**:

- Basic salary highly negotiable based on qualifications and experience
- Commission
- Incentives for activities
- Group Life Insurance and Medical Hospital Cover
- Prestigious offices

**Job Type**: Permanent



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