Service Delivery Lead

4 weeks ago


Durban, South Africa Helen Lucre Resourcing Pty Ltd Full time

**Location**: Durban

**Remuneration**: Market related

**HLR Reference #**:HLR7895

**Environment: Strategically operational role accountable for the delivery of cloud infrastructure servers, supporting business partners and vendors globally.**


**Pur**pose of the role**:

- Responsibility includes hardware infrastructure and cloud infrastructure ranging from servers, storage and compute platforms and their architecture development, maintenance and improvement through strategic transformation.
- Responsible for ensuring compliance to all service standard controls.
- Providing technical expertise to identify problems and contribute to resolution thereof.
- Contribute to the planning and implementation of new projects and maintenance of existing infrastructure.
- Build sound relationships with the clients (internal users) and vendors / suppliers.
- Control hardware design within an enterprise
- Develop strategies for managing storage and data management policies.

**Qualifi**catio**ns and Experience Required**:

- Matric
- Relevant 3 years degree or diploma or equivalent wok experience
- Current industry certification in architecture mainly TOGAF
- Current industry certification in network and datacentre services such as MSCE, Azure, AWS
- 5 years + experience managing client services.
- 5 years + experience managing and planning infrastructure service methodologies and platform products within a large complex global organisation.
- 5 years + leading 3rd party multi vendors
- Excellent verbal and written skills
- Resourcefulness and troubleshooting aptitude.
- Attention to detail.
- Client focused
- Ability to multi task
- Solid organisational skills
- Proactive

**Consultant**: Debbie Wilke



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