Wellbeing Counsellor

8 months ago

Cape Town, South Africa Webhelp Full time

**Location**
- Cape Town, South Africa**Language**
- English***

**Job Advert**:

- Are you passionate about people and dedicated to helping others? We are looking for a Wellbeing Counsellor to provide professional onsite counselling to our team of Content Moderators in this fixed term role.

**What You'll Be Doing in This Role**
- Conducting assessments through detailed conversations, interviews, and observations to determine the appropriate testing or examination required
- Facilitating one-on-one sessions to prevent long-term distress caused by experiencing or witnessing inappropriate content
- Developing and recommending short-term treatment plans based on testing and evaluation
- Recommending appropriate coping mechanisms to help them through tough situations
- Collaborating with managers and other team members to provide the best care possible
- Ensuring all services are completed according to relevant ethical and professional standards of care
- Planning and organising different activities (team building and other events)
- Signposting external services where required
- Completing, updating and maintaining all necessary documentation, records and reports in an accurate and timely manner

**Your Experience and Qualifications**
- Diploma in counselling from a recognised course which meets the requirements for BACP (or equivalent) accreditation (Desirable)
- Experience in managing and supporting multiple clients (individuals) with very different needs at the same time
- Knowledge of structure, process, and policy within the mental health sector
- Experience in building relationships with the ability to motivate and encourage a team, handling difficult or challenging situations and conversations
- Understanding and promoting ethical practice and recognised mental health and wellbeing models of care
- Ability to demonstrate emotional stability to handle the stress and emotional turmoil that can be caused by people who are distressed
- Open-minded, tolerant and comfortable in daily exposure to highly sensitive content
- Ability to co-ordinate with support networks, government resources and community resources that will support the Content Moderators
- PC literacy with a good working knowledge of MS Word and Excel.

After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all folders for the link after applying. Take this opportunity to advance your career with our collaborative team of game-changers.

Please note that the appointment will be made in line with the company’s EE Plan.

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