Head of Trusts

11 hours ago

Johannesburg, South Africa TalentWorx Consulting Full time

The Head of Trusts will formulate and lead the strategic direction of the Trusts, overseeing the implementation and execution thereof, and ensuring that the Trusts achieve their vision and strategic intent. The incumbent will ensure that the service level agreement (SLA) and client strategies are delivered according to plan and to standard and will build strategic engagements with external stakeholders to support the delivery of the Trusts’ strategies. This will be achieved by leading the development and implementation of strategies, managing relationships effectively, and delivering high-impact social investment solutions. Additionally, the incumbent will take the lead in the management of the service providers of the Trusts, ensuring that high quality services and effective social investment strategies are delivered to the client in a manner that fosters client satisfaction and retention.

**KEY PERFORMANCE AREAS, ACTIVITIES, AND INDICATORS**

**Lead the strategic management and implementation of the Trusts’ strategies, monitoring and reporting functions.**

Lead the Trusts in providing strategic insights and leadership to develop and strengthen the Trusts’ positioning and strategies.

Lead the formulation and execution of the Trusts’ strategies to deliver on the defined Key Performance Indicators.

Present strategy outcomes and implement lessons learned.

Work closely with the Head of Social Impact to develop and implement social investment strategies and monitoring and evaluation frameworks that align to and enhance the Trusts’ social investment objectives.

Evaluate and report on the impact of strategies by working with the Social Impact and the Monitoring and Evaluation teams to undertake required research, and to collate, analyse, and report by agreed upon deadlines.

Oversee the formulation of the annual budget and the allocation of funds to the various programmes in support of strategic delivery.

**Lead the stakeholder relationship management function.**

Proactively build and maintain relationships with stakeholders, including implementing partners.

Build relationships and partnerships that strengthen the implementation of the client strategy, supported by stakeholder engagement and implementation plans.

Lead the strengthening of the client thought leadership and positioning in the sector by developing strategies that support the communication of outcomes and other relevant messages to the target audience.

Collaborate effectively with the Communications Department to manage third-party organisations that deliver on the Trusts’ marketing, public relations, and communication agendas, including the oversight of the development and maintenance of a website and corporate identity of the Trusts.

Lead the management of internal and external thought leadership opportunities by means of channels such as knowledge sharing sessions, the development of relevant social media platforms, and the publication of thought leadership content.

Monitor new developments in the sector, trends, and regulations - testing innovative approaches to ensure that the Trusts’ activities remain effective, resilient, ethical, and well-governed.

Act as an ambassador and spokesperson for the Trusts by actively promoting the Trusts’ work, networking, and developing beneficial relationships.

Work with the Chief Operating Officer and Trustees to determine advocacy priorities and oversee a programme of research papers, thought leadership and campaigns.

**Manage the day-to-day operations of the Trusts**

Work closely with Heads of Departments to ensure the implementation of the Trusts strategies are in line with policies and procedures.

Identify and resolve risks/challenges that impact the client’s strategies.

Fulfil statutory responsibilities as the Head of the Trusts, in partnership with other Heads of Departments on behalf of the client.

Develop project plans for the internal team to ensure effective and high-quality service delivery to the client, on deadline and to standard to ensure client satisfaction and retention.

Develop relationships with all internal stakeholders to ensure effective and professional implementation of the strategies.

Implement business approach to client management by complying and delivering to standards on an ongoing basis.

Maintain accountabilities for all deliverables submitted to the client by overseeing, commenting, amending, and providing feedback before deliverables are distributed to the client.

Track the profitability of the client and ensure effective resource allocation to the client.

Ensure that client meetings are planned for, and that the necessary supporting documentation is delivered on time and to standard.

Monitor budget approvals. Working closely with the Finance Department, ensure that the management accounts are up-to-date and accurate, and that the annual external audit is conducted on time and to standard.

Lead and manage adherence to and report on th

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