Claims and Customer Care Consultant

**SPECIFICATION** A global InsureTech business is looking for a Claims and Customer Care to join their AU and NZ Team, but the position will be SA based (Working hours are 00h30 to 09h30) The business provides an end-to-end service where they facilitate the whole process from contacting the client to gathering information/evidence, reviewing and validating...

**Role Duties and Responsibilities**: - Manage the end to end claims process from lodgment to settlement. - Day to day management of claim lodgments, customer inquiries and validating reported insurance claims. - Answer incoming calls and provide customers with empathy, certainty, guidance and support from lodgment to final resolution of claim situations...

Our clients based in Observatory at Black River Park is seeking to employ a Customer Care Consultant on a Contractual basis. **Role Description**: The Customer Care Consultant plays a crucial role in ensuring the seamless and effective handling of all logistics-related customer escalations, working closely with the logistics team to provide world-class...

**Internal Sales Customer Care Consultant Cape Town** Our well-established client is looking for an Internal Sales Consultant with IT Hardware Software experience. 2 Years experience in Internal sales and customer care is needed. Sales orders and Sales Administration **Salary up to R 15000** **Minimum Requirements**: - Matric - 2 years Internal sales...

**JOB PURPOSE**: The Customer Care Consultant will demonstrate excellent customer support as the primary point of contact for customers seeking assistance with the software. As part of a wider, global team they will demonstrate professionalism by using a patient, customer-centered approach to build trust, meet needs and deliver solutions in the Customer Care...

**Legal claims consultant - Cape Town CBD** Good communication skills are very important for this role, and the ability to make legal matters understandable - both in writing and verbally - to IDM Protect’s legal expenses insurance customers is vital. Working in the short-term personal lines legal expenses insurance team will require customer focus,...

Cape Town, Western Cape - Customer Service** Customer care/ Client Relations Consultant (JB1447)**: Cape Town CBD R15 000- 18 000 per Month + Performance related incentives Duration: Permanent Overview - Global company requires a Client Relations consultant with at least 12 months experience within a sales or customer facing role._ **Minimum...

Cape Town, Western Cape - Customer Service** Client Relations Consultant/ Customer Care - Portuguese (JB1878)** **Cape Town CBD** **R15 000 - 18 000 CTC per Month** **+ Performance related incentives** **Duration: Permanent** **Overview** **_Global company requires a professional, Portuguese speaking Client Relations Consultant with at least 12 months...

**JOB DESCRIPTION** As the Customer Care Agent/Administrator, you will be the first point of contact with our clients, providing them with information, assistance and support they need regarding their policies. Additionally, you will be responsible for creating and maintaining an accurate client database, as well as monitoring and verifying payments of...

Claims Consultant with minimum 3 years’ Commercial Claims experience in a Broker environment (Binder agreement), required to start asap. **Minimum requirements**: - Matric essential - RE5 essential - FAIS qualifications/credits essential - CIMS advantageous - Minimum 3 years’ Commercial claims experience, essential - Fleet and Aggregate claims...

Claims Consultant with minimum 3 years’ relevant short term insurance claims experience, required to provide an exceptional service and claims advice to all stakeholders. Insurer or mandated Broker experience with Personal Lines and Commercial Claims experience essential. **Minimum requirements**: - Grade 12 or equivalent - RE5 essential - Short term...

Claims Consultant with minimum 3 years’ Commercial and Personal Lines Claims experience in a Broker environment (Binder agreement), required to start asap. **Minimum requirements**: - Matric essential - RE5 essential - FAIS qualifications/credits essential - CIMS advantageous - Minimum 3 years’ Commercial and PL claims experience,...

Claims Consultant with minimum 3 years’ Commercial and Personal Lines Claims experience in the Short Term Insurance Industry, required to start asap. - Grade 12 - RE Certificate essential - Relevant FAIS accreditation required - Minimum 3 years relevant personal lines and commercial claims experience essential - Experience within a Brokerage with a binder...

Claims Consultant with minimum 3 years’ relevant short term insurance claims experience, required to provide an exceptional service and claims advice to all stakeholders. Insurer or mandated Broker experience with Personal Lines and Commercial Claims experience essential. Minimum requirements: - Grade 12 or equivalent - RE5 essential - Short term...

Commercial Claims Consultant with minimum 3 years’ Commercial Claims experience in the Short Term Insurance Claims environment, specifically with a Broker with a binder facility, required to start asap. - Grade 12 - RE Certificate essential - Relevant FAIS accreditation required - Minimum 3 years relevant commercial claims experience essential - Experience...

**Position Overview** The Claims Consultant assesses and manages claims effectively and efficiently, within the required SLA, ensuring optimal profitability of the business. **Responsibilities** - Claims assessment and management of Individual Life claims across all benefit types, for the South African operation, as well as other benefits relevant to the...

Claims Consultant with minimum 3 years’ Commercial and Personal Lines Claims experience in an Insurer environment, required to start asap with a company based in Cape Town City Bowl. Minimum requirements: - Matric essential - RE5 essential - FAIS qualifications/credits essential - Minimum 3 years’ Commercial and Personal Lines claims experience,...

Short Term Insurance Claims Consultant with minimum 3 years’ commercial claims experience in an Insurer environment, required for a position with an FSP, based in Cape Town City Bowl. Minimum requirements: - Grade 12/Matric essential - FAIS compliant - relevant FAIS credits/NQF4 or NQF5 Short Term Insurance - RE5 essential - Minimum 3 years’ commercial...

Customer Care Position x3 Contract We are looking for a motivated Customer Care agent to join our dynamic Customer Care team. Please note that this is a temporary position, valid for 3 months contract. Duties and Responsibilities: - Maintain, manage, and grow relationships with customers. - Carry out clerical duties, including answering phones and...

ABOUT US Ubuntu Care is a health care savings provider committed to offering peace of mind and financial security to our clients during life most challenging times. We pride ourselves on delivering exceptional service and compassionate care to our clients. We are looking for dedicated and empathetic Customer Care Administration Clerk to jin our valued team...