Head of Special Programs

7 months ago


Johannesburg, South Africa Ericsson Full time

**Our Exciting Opportunity**

We are now looking for a Head of Special Program who will drive efficiency, innovation and strategic alignment within the organization.

In this role you will be working closely together with leaders across the units and will play an important part in defining and leading how we move forward together as one team

The position is part of the PMO leadership team and will report to the Head of MMEA CSS PMO and Project Operations.

**What you will do**
- Develop and keep track of objectives and key results.
- Work with the leadership and across unit on overall strategic plans.
- Ensure that operational initiatives align with the broader strategic goals of both MMEA & CSS.
- Identify risks and develop strategies to mitigate risks and capitalize on opportunities.
- Evolve and drive PMO strategy with razor sharp focus on the improvement streams while continuously assessing and enhancing program objectives.
- Develop, own and control the detailed timelines and activities under each strategic stream.
- Drive and own the execution of these programs including AIs and see them to closure in a timely manner.
- Bubble up common threads/ issues/problem areas and drive improvement plans.
- Manage the implementation of strategic initiatives and operational improvement projects.
- Collaborate with various units and teams to ensure effective reporting, communication and coordination during execution.
- Analyze performance data to identify trends, areas of concern, and opportunities for improvement.
- Lead and support organizational change initiatives, ensuring smooth transitions and employee engagement.
- Communicate changes effectively to all stakeholders, addressing concerns and promoting understanding.
- Ideate, evaluate, pilot and implement solutions that improve operational efficiency and support strategic objectives.
- Lead efforts to transform our ways of working to reach a higher level of excellence.
- Collaborate with diverse stakeholders to align operational and strategic objectives.
- Secure excellence in all aspects of execution and vigorously drive a culture of high performance across the board.

**To be successful in the role you must have**:

- 15+ years of experience with heavy focus on project management and governance.
- 10+ years of experience managing customer relationship including senior stakeholder management.
- Strong communication and leadership skills.
- Domain experience/ knowledge: OCC (OSS, Telecom Core & Cloud) and knowledge of BSS.
- Experienced in leading teams in a multicultural collaborative and matrixed environment.
- Superior proven problem-solving skills with strong curiosity and hunger to develop and learn continuously.
- Outstanding interpersonal skills and ability to build relations.
- Excellent planning, presentation, and organization skills.
- Strategic thinker and capability to structure large amounts of complex information into executive messages.
- Customer focused mindset and ability to drive strategic transformational initiatives.
- Superior ability to prioritize, manage time and deliver results.
- Certification: PMI© project manager certification (PMP) or equivalent.
- Education: Bachelor or Master of Science in Engineering, Computer Science or equivalent
- MBA will be a plus.
- Experience/knowledge in Ericsson Business Process (EBP), CPPM, ITIL, eTOM is an added advantage.

We are reasonably flexible on location in Ericsson operated countries across MMEA (except GCC Countries, Lebanon, Jordan & Morocco).

**Why join Ericsson?**:
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: South Africa (ZA) || South Africa : Gauteng : Johannesburg || Egypt : Cairo : Smart Village || Kenya : Nairobi : Nairobi || Pakistan : Federal : Islamabad || Türkiye : Istanbul : Istanbul
Req ID: 739244



  • Johannesburg, South Africa Sanlam Full time

    **What will you do?** - The Head:IT Program Delivery, will be responsible for overseeing, managing and evolving all aspects related to SC digital services, and management universe. This role is critical to Sanlam Corporate IT Strategic Plan, in particular the ambition to maximise member engagement by becoming a ‘smart data driven’ association and improve...

  • Manager: Archives

    6 months ago


    Johannesburg, South Africa University of the Witwatersrand Full time

    **Qualifications and Required Skills**: - Archival qualification (e.g. B.Bibl, BInf degree) or Bachelor’s Degree plus Postgraduate Diploma in Archival Studies or Honours degree in Archives with 7 years’ experience in archives of which 5 years should be in the management role of Archives and Special Collections OR - Master’s degree in Archival Science...


  • Johannesburg, Gauteng, South Africa American International School of Johannesburg Full time

    The American International School of Johannesburg is committed to fostering a supportive and inclusive learning environment for its students. As an Exceptional Special Education Teacher, you will play a vital role in this mission.About the RoleThis position requires a highly skilled and dedicated individual who can teach Learning Support and English Language...

  • Academic Head

    7 months ago


    Johannesburg, South Africa Kontak Recruitment SA Full time

    Roodepoort, Johannesburg, Gauteng - Education **Academic Head (JB4284)** **Roodepoort Johannesburg** **R70 000 - R90 000 CTC per month** **Permanent** - We are in search of a seasoned Academic Head to join the team at a Private Higher Education institution._ - This pivotal role involves leading academic and administrative staff, managing day-to-day...


  • Johannesburg, Gauteng, South Africa Gijima Holdings Full time

    Join Gijima Holdings as a Specialized Technology Expert and embark on an exciting career journey.About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Specialized Technology Expert. In this role, you will be responsible for providing technical expertise and support in the implementation, configuration, and...


  • Johannesburg, Gauteng, South Africa The Legends Agency Full time

    The Legends Agency is seeking a skilled Specialized Coffee Equipment Technician to join our team.Company OverviewWe are a dynamic and forward-thinking agency that prides itself on delivering exceptional results. As a Specialized Coffee Equipment Technician, you will play a vital role in maintaining the highest standards of equipment performance and customer...


  • Johannesburg, Gauteng, South Africa HR Genie Full time

    About the Role:HR Genie is seeking a highly skilled Grants Administrator to enhance our grant-making processes.Key Responsibilities:Enhance grant-making processes to ensure efficient allocation of resources.Maintain compliance with legal and financial requirements.Provide comprehensive reporting on grant-making activities.Collaborate closely with the team to...

  • Head of School.1.01

    3 months ago


    Johannesburg, South Africa University of the Witwatersrand Full time

    - As Head of the School of Clinical Medicine, you will have the chance to shape the future of healthcare education and research, collaborating with a dynamic team to enhance the school's relevance and effectiveness in the field. **Responsibilities**: The Head of the School will be responsible for providing the academic vision and leadership required to...

  • Program Manager

    6 months ago


    Johannesburg, South Africa Wabtec Full time

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...


  • Johannesburg, South Africa Educor Full time

    **Head of Faculty: Education (JB3510)**: Woodmead, Johannesburg, Gauteng - Education - Head of Faculty: Education (JB3510) Woodmead R Market Related Are you passionate about upholding academic excellence and ensuring adherence to regulatory standards within a recognized Institution of Higher Learning? We are seeking a dynamic individual to assume the role of...

  • Mfs Program Manager

    6 months ago


    Johannesburg, South Africa Ericsson Full time

    **About this opportunity** At Mobile Financial Services (MFS) we enable financial inclusion - truly using Technology for doing good in society! Our systems are used by hundreds of millions every day for services such as peer to peer transfers, payments, disbursements, loans, savings etc. We use the latest and greatest tech and techniques to guarantee...

  • Mfs Program Manager

    6 months ago


    Johannesburg, South Africa Ericsson Full time

    **Join our Team**: **About this opportunity**: At Mobile Financial Services (MFS) we enable financial inclusion - truly using Technology for doing good in society! Our systems are used by hundreds of millions every day for services such as peer to peer transfers, payments, disbursements, loans, savings etc. We use the latest and greatest tech and techniques...

  • Head of School.1.01

    6 months ago


    Johannesburg, South Africa University of the Witwatersrand Full time

    As Head of the School of Clinical Medicine, you would have the chance to shape the future of healthcare education and research, collaborating with a dynamic team to enhance the school's relevance and effectiveness in the field. **Responsibilities**: The Head of School provides strategic direction, vision, and leadership for the academic unit. They are...

  • Program Manager

    6 months ago


    Johannesburg, South Africa Wabtec Full time

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...

  • Head of Safety

    6 months ago


    Johannesburg, South Africa Pollock and Associates Full time

    Head of Safety Engineering ~ Mining/Minerals/Metals ~ Manufacturing Johannesburg - Gauteng - South Africa Join our clients business as the Head of Safety and play a crucial role in ensuring the safety and well-being of their operation. Qualifications: - Applicable B-Degree discipline based (NQF 8) and preferably a Management Development Program - A...

  • Heads of Nodes.2.02

    7 days ago


    Johannesburg, South Africa University of the Witwatersrand Full time

    **Key Responsibilities** The Head of Node will: - Align the Node with the vision and mission of NITheCS, promoting its multidisciplinary and multi-themed character. - Provide local leadership, visibility, and representation for NITheCS. - Facilitate the presence of NITheCS within their institution, including branding, identity, and engagement activities. -...


  • Johannesburg, South Africa Standard Bank of South Africa Limited Full time

    Business Segment: Corporate & Investment Banking To deliver the technology plan integrating Group Technology capabilities and Country technology teams via fit for purpose Business Line, Corporate Function or platform technology toolbox. Define Toolbox capabilities to ensure adherence to Group Standards, iterate and innovate based on Country opportunities....


  • Johannesburg, South Africa ADvTECH Full time

    **Job Title**: Executive Head of School **Position Summary**: The Executive Head of School is responsible for providing strategic leadership and oversight of all aspects of a school's operations, including academic programs, student services, facility management, budgeting, and community engagement. The Executive Head of School works closely with the...


  • Johannesburg, Gauteng, South Africa BGA Recruitment Full time

    Estimated salary: R60,000 - R80,000 per annum.About the RoleWe are seeking a highly motivated and organized individual to join our team as a Sports Program Coordinator. The successful candidate will be responsible for facilitating sports programs at our club, promoting participation among members, and communicating with various sporting bodies.Key...


  • Johannesburg, South Africa African Leadership Academy Full time

    **Head of Human Resources** African Leadership Academy is seeking an experienced and dynamic Head of HR to lead the organization’s people functions, unlock potential and execute our strategic vision. **About African Leadership Academy** Since 2008, African Leadership Academy (ALA) has sought to identify, develop and connect the most promising young...