Customer Service-b2

2 months ago

Constantia, South Africa JLL Full time

JLL supports the Whole You, personally and professionally.

**Include**: Customer Service
- Maintain the reception area in good order
- Administration of parking spaces for visitors and employees
- Arrange taxis for client staff and visitors are requested
- Book onsite meeting rooms and hospitality as per client requests and according to site procedures
- Mail and courier duties

HSE, Security & Quality
- Demonstrate permanent high level of security awareness, knowledge of emergency
- evacuation procedures, procedures for visits from local authorities as well as general Health
- & Safety
- Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
- Monitor and maintain office and badge consumables in line within agreed stock levels.
- Maintain the security sign-in book
- Understand & actively support JLL’s Quality Management program

Site Operations
- Conduct daily meeting room checks when in satellite offices or as required by Facilities
- Manager
- Prepare & serve hot beverages, layout & clear away catering when in satellite offices or as required by Facilities Manager
- Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures
- Assist in coordinating the repair and maintenance of office equipment and in the ordering in of office supplies.
- Ensure accurate and detailed hand over is planned & passed on (for tasks for within responsibility), if absent from the business

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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