Innovation Lead
24 hours ago
**ROLE PURPOSE**
The purpose and main function of the Innovation Lead role is to ensure adherence of Industry quality development of CRM System solutions as outlined by the Solution Leads and Architects and documented by the Organization Analysts.
The Innovation Lead will be required to accurately build and code system solutions to ensure optimal usability of the acquired CRM and other systems and toolsets within the Organization. There will be ongoing engagements with the Business Stakeholders and associated project teams to ensure accurate requirement interpretations and successful development roadmaps agreed and aligned to agreed and approved project timelines.
**ROLE REQUIREMENTS**
Key contributor to the technical system capabilities aligned to business strategy.
System Development Life Cycle - System Developments tasks and deliverables
Unit testing and Production Deployment.
Direct impact on business performance.
Team player and contributor to project meetings and stakeholder engagements.
Assume responsibility for the following:
- Assist in the functional design document; Business Requirement Specification and User Stories aligned to the technical solution of the said
- Planning, execution, and deployment of developed solutions within the SDLC life
- Business Engagement during the AGILE project Life Cycle, ensuring development requirements remain on track and up to business purpose.
Additional Information:
- Individuals at this level have fully developed knowledge of the business, marketplace and clients. Is recognized as an expert in own area within the
- Interprets internal or external business issues and recommends best Provides technical guidance to more junior levels of staff
- Able to build strong interpersonal relationships with peers, brand leaders, and other senior management throughout the company
- Able to be a “big picture” thinker
- Self-motivator, ability to meet stringent deadlines. Able to work under
- Ability to add value and provide feasible alternatives to complex development
- Able to mentor and lead
- Excellent verbal and written communication skills
- Able to align multiple strategies and ideas
- Confident in producing and presenting work
- In-depth understanding of the industry
- Ability to identify system optimization and development enhancements for business benefit.
**QUALIFICATIONS & EXPERIENCE**
- Grade 12
- Bachelor’s degree / studying towards in information technology, computer science, or related field;
- 1-3 years systems development experience in an industry sector or environment that has technological complexity and is customer care / customer experience intensive. Significant understandings of customer need satisfaction in a high tech. environment.
- B.Sc. (Physics Hons), B. Tech (Telecommunications and Electronics).
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