Quality Assessor

With promotions and growth, one of our most coveted campaigns has an opportunity available for an Innovative, detail orientated, Passionate, A.I enthusiast to join the team. As a Quality Assessor, you will match our passion for making AI available to everyone for good! With the vision of fostering better conversations, richer human relationships access to...

**Key Responsibilities**: The position will involve: - Ensure that all POPIA guidelines, credit report guidelines and compliance guidelines are adhered to. - Monitor and record performance of all consultants to ensure that maximum potential is always reached and delivered. - Complete confirmation calls to ensure that proper procedures have been followed by...

**Purpose of the Position**: - **To facilitate** Lifting Operating Mobile & Telehandler Equipment, Transportation of MEWP and certain Unit Standard training on site with clients, per the requirements set by the applicable SETA's. - **To conduct **Assessments against QMS and Seta required standards. **Qualifications**: - Grade 12 - Qualified Facilitator &...

**Purpose of the Position**: - **To facilitate** Lifting Operating Mobile & Telehandler Equipment, Transportation of MEWP and certain Unit Standard training on site with clients, per the requirements set by the applicable SETA's. - **To conduct **Assessments against QMS and Seta required standards. **Qualifications**: - Grade 12 - Qualified Facilitator &...

Job DescriptionTo enhance the customer experience journey by quality assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of the customer experience journey.Actively engage stakeholders for information sharing purposes regarding quality findings and...

Job DescriptionThe main purpose of this position is to enhance the customer experience journey by assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of the customer experience journey. Actively engage stakeholders for information sharing purposes regarding quality...

Mechanical Fitter Assessor & Moderator - Goodwood, Cape Town Salary Depends on Experience Duties and Responsibilities:Plan and prepare teaching materials and learning outcomes.Assess and moderate student performance.Provide student support.Handle administrative tasks.Deliver quality training in various areas.Maintain training records and ensure...

Call Centre Quality Assessor/Team Manager Parklands NorthOur client, South Africas largest importer, manufacturer and supplier of mobility goods and aids for the elderly and our head office is located in the Rivergate Business Park in Parklands North. They advertise and sponsor programs extensively on DSTV to generate enquiries for their products. Their...

Assessor/Marker/Moderator (high school) JB4215Cape TownMarket Related/ICWe are currently seeking a dynamic and experienced individual to join our team as an Assessor/Marker/Moderator. The successful candidate will play a key role in ensuring the quality and integrity of our assessment processes for National Qualifications Framework (NQF) and Sector...

Aircon & Refrigeration Assessor & Moderator - Goodwood, Cape Town Salary Based on Experience Duties and Responsibilities:Remove old HVAC equipment for new installations.Run pipe and duct systems.Read wiring diagrams.Understand refrigeration cycles and technical data.Conduct complex diagnostics, repairs, and replacements.Embrace the latest HVAC/R...

Mechanical Fitter Assessor & Moderator - Goodwood, Cape Town Salary Depends on Experience Duties and Responsibilities: Plan and prepare teaching materials and learning outcomes. Assess and moderate student performance. Provide student support. Handle administrative tasks. Deliver quality training in various areas. Maintain training records and ensure...

Job DescriptionThis role exists to be the head of our quality function, responsible for the delivery of this function for our client. The role is required to ensure that we deliver the best possible customer experience to any of our client’s customers who interact with a WNS employee and provide insights back to the operations on opportunities to improve...

Job DescriptionThe main purpose of this position is to lead a team of quality assessors in order to provide reports, feedback, analysis, insights and trends to stakeholders according to agreed standards. Deliver 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU. Ensure best use of...

Description & Key Result Areas: Coaching Provide guidance and mentorship to junior claims assessors Personal Effectiveness Accountable for managing own time effectively to meet service delivery needs Prioritise tasks and ensure high-quality output Makes increased contributions by broadening individual skills Collaborates effectively with...

Aircon & Refrigeration Assessor & Moderator - Goodwood, Cape Town Salary Based on Experience Duties and Responsibilities: Remove old HVAC equipment for new installations. Run pipe and duct systems. Read wiring diagrams. Understand refrigeration cycles and technical data. Conduct complex diagnostics, repairs, and replacements. Embrace the latest HVAC/R...

Startup dynamic BPO based in Century City Cape Town. Magnus Marketing seeks the services of a highly motivated and professional Quality Assessor, who is willing to invest time and value into an innovative, dynamic and target driven Company; that recognises merit and results. This is an entry level position. Magnusmarketing.co.za **Job...

We are seeking highly qualified and motivated E-Learning Course Creators to join our team. The Course Creators will be responsible for developing high-quality educational courses for our e-learning platform on an as-needed basis. This is a project-based position with flexible working hours. **Responsibilities**: - Develop engaging and informative...

Join our team at Industries Education and Training Institute as a Plumbing Facilitator! **Minimum Qualification**: Qualified Artisan with a Red Seal Trade Certificate. Assessor SOR and Moderators will receive preference. Must be Computer Literate. 3 - 5 years of work experience in the Plumbing Trade. **Job Purpose**: Facilitate, assess, and moderate...

Join our team at Industries Education and Training Institute as an Electrical Facilitator! **Minimum Qualification**: Qualified Artisan with a Red Seal Trade Certificate. Assessor SOR and Moderators will receive preference. Must be Computer Literate. 3 - 5 years of work experience in the Electrical Trade. **Job Purpose**: Facilitate, assess, and moderate...

Join our team at Industries Education and Training Institute as a Carpentry Facilitator! **Minimum Qualification**: Qualified Artisan with a Red Seal Trade Certificate. Assessor SOR and Moderators will receive preference. Must be Computer Literate. 3 - 5 years of work experience in the Carpentry Trade. **Job Purpose**: Facilitate, assess, and moderate...