E-commerce Manager

1 week ago


Cape Town, South Africa Sportsmans Warehouse Full time

**E-commerce Manager (Mid-level) - Sportsmans Warehouse**

Join our dynamic team as we lead the way in sports retail and e-commerce space in South Africa. Reporting to the Head of Digital, you will play a pivotal role in executing our digital strategies, management of our e-commerce platform and ensuring a seamless omni-channel experience across our physical and digital commerce.

**Responsibilities**:
**Digital Strategy Execution**:

- Execute the Sportmans Warehouse Digital Strategy, aligning with the company's business objectives
- Provide input for strategic direction of our digital presence, ensuring a consistent and compelling customer experience across all channels

**E-commerce Excellence**:

- Day to day management of our e-commerce platform including monitoring of systems, analytics and sales data
- Project management of all platform development, including new features and support
- Management of content teams and studio
- Drive initiatives to enhance mobile-first engagement, traffic, and conversion rates.

**Digital Marketing**:

- Collaborate with all marketing and merchandise teams to ensure our platform stays up to date with class-leading digital marketing capabilities
- Suggest and implement digital marketing platform improvements as and when required to

**Data-Driven Insights**:

- Utilize various Business Intelligence tools (Power BI, Google Looker, Google Analytics etc.) to analyse data and derive actionable insights
- Drive data-driven decision-making processes to enhance overall digital performance
- Reporting on all aspects of e-commerce platform performance and digital marketing initiatives

**Customer Service and Logistics**:

- Assist with escalated technical customer support as needed

**Qualifications**:

- Minimum of 2-3 years of experience in a digital e-commerce management role
- Proven track record of successfully managing omnichannel e-commerce strategies.
- Extensive experience with relevant enterprise e-commerce platforms
- Extensive ERP - Ecommerce integration experience
- Experienced in the use of Business Intelligence tools such as Google Analytics, Power BI and Google Lookr.
- Excellent leadership and project management skills.
- Innovative mindset with a passion for staying abreast of industry trends.

**What we offer**:
Sportsmans Warehouse offers a competitive salary (based on experience) with pension, medical aid and other incentive benefits. As a company, we place significant emphasis on staff growth and development.

Sportsmans Warehouse, a division of the Holdsport Group, is committed to the principles of the Employment Equity Act, and to achieving an equitably representative and diverse workforce.

**NB**:

- This is a in-office role at our head office in Cape Town

**Job Type**: Permanent

**Education**:

- Diploma (required)

**Experience**:

- E-commerce store management: 2 years (required)

**Location**:

- Cape Town, Western Cape (preferred)

Application Deadline: 2024/07/26
Expected Start Date: 2024/08/01


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