Systems Coordinator

2 weeks ago


Cape Town, South Africa Adcorp Full time

The Systems administrator is responsible for the upkeep, configuration and reliable

operation of computer systems especially multi-user computers such as servers.

IT SUPPORT
- Collect and issue equipment;
- Investigate missing/damaged equipment;
- Configure scanners both handheld and RF scanners;
- Ensure printers are added and replaced;
- Ensure Configuring of printers is done;
- Diagnose and resolve any software related issues;
- Diagnose and resolve any network related problems;
- Resolve any computer hardware related issues;
- Perform Technical and Network support on all PC’s, Printers, Handheld

Scanners and RF terminals in the DC, Export and Return Centre.
- Provide end-user support on Microsoft Office Applications.

SYSTEM SUPPORT
- Ensure daily systems (Shop13 & Shop 7) back-up is done;
- Provide User support on Shop14
- Ensure new user (staff requisitions) are added;
- Ensure old users on the system (termination forms) are deleted;
- Ensure that user setup on the system matches users job description;

Store, Voice Console.
- Resolve any system related problems including dispatch errors.
- Ensure User support on the Voice system (Voice Console).
- Resolve problems related to Voice picking.
- Make changes on system (Shop14)

OPERATIONS SUPPORT
- Monitor User Setups (run all SMASA users on COGNOS);
- Monitor Printer Page usage and keep record;
- Maintain Printer Maintenance kit status;
- Send all necessary reports at time given ( daily equip, late picks reports);
- Issue Pickers tickets during break time;
- Facilitate Picker training on Voice Picking.

Application Question(s):

- Do you have Knowledge of processes simulation and Business Process Mapping (BPM) principles?
- Do you have a IT Diploma or Degree?
- Do you have knowledge of Shop 13 & Shop 07, Cognos, Windows, B3 and Voice console WMS amongst others ?
- Are you able to do hardware and software troubleshooting?
- How many years of experience do you have working in IT?

Application Deadline: 2023/06/19



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