General Management Couple
6 months ago
**Qualifications & Requirements**:
- Valid RSA Driver's License
- Exceptional Guest Relations skills
- Ability to manage staff
- Understanding and ability to manage the different departments
- Ability to plan ahead and problem solve
- Financial experience in budget control, stock takes and stock control
**Experience**:
- Previous experience in a Big 5 reserve and 5 star lodge necessary
- Minimum 3 years’ experience in a Big 5 reserve
- Experience working with a point of sale system
- ResRequest experience will be beneficial
**Responsibilities include but not limited to**:
Meticulous in all aspects of managing the lodge
Managing, Overseeing and Disciplining Staff
Staff training and development
Assisting the marketing manager to get content for social media
Hosting Duties
Allocation of Airport Transfers
Little paws program
Assistance around the lodge in other departments if needed
Reporting to Group Operations Manager(s) and Head Office
Wage costs and staff welfare
Staff discipline
Staff training
Budget control and ensuring budgets are maintained
Stock control and stock takes
Maintain the correct allocations of expenditures
Manage the housekeeping and front office departments in conjunction with your HOD
Ensure the lodge maintains the required standards aesthetically
Food and Beverage and Kitchen
Ensure costs are maintained as per the required standard
Assist with Events planning and execution
Assist with menu planning and cost control
Mature and responsible
Well spoken, well-groomed and presentable
Strong leadership capabilities
Positive attitude and approach toward team work
Hands on approach towards the guest experience
Ability take initiative and problem solve
Excellent guest interaction skills
Passionate and pro-active towards personal growth and training
Sober Habits, NO DRUGS
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