Senior Administrator: Underwriting Administrator
2 weeks ago
**Introduction**
**Role Purpose**
The senior underwriting administrator will act as the liaison between the underwriter and the client by communicating medical decisions, checking and resolving client queries, arranging fastlane service and completing documents to enable the underwriting process.
**Requirements**:
- Grade 12 (NQF Level 4)
- 5 Years’ experience in an insurance administration environment
- MS Office (Outlook, Excel and Word)
- Experience in Employee Benefits is preferred
- Underwriting administration experience is preferred
- Previous leadership experience/quality controller experience will be beneficial
**Duties & Responsibilities**
- Resolve queries telephonically and electronically to resolve escalated underwriting queries in a timeous manner
- Attend to query investigations and provide feedback to all stakeholders
- Monitor and manage the adherence to the service level agreements for authorisations
- Check and update data and underwriting requirements in order to determine action required on status report
- Complete required documentation as per departmental guidelines
- Complete Broker Reports - Adhoc, monthly, quarterly, half yearly or annual basis or on request as arranged per individual client
- Be responsible for coaching and guiding the underwriting administration team in the underwriting management processes and procedures
- Ensure that the necessary risk management controls are in place
- Provide factual, logical, expertise and advice to clients and stakeholders
- Build and maintain relationships with clients, internal and external stakeholders
- Deliver on service level agreements with all stakeholders to ensure that client expectations are met and managed
- Make recommendations to improve client experience and fair treatment of clients within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides Exceptional client service
- Ensure compliance to regulatory Treating Customer Fairly outcomes
- Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness
- Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members
- Encourage innovation, change agility and collaboration within the team
- Develop and maintain productive and collaborative working relationships with peers, team members and stakeholders
- Positively influence and participate in change initiatives
- Continuously develop own expertise in terms of professional, industry and legislation knowledge
- Contribute to continuous innovation through the development, sharing and implementation of new ideas
- Responsible to manage, identify and mitigate risk through the adherence of the medical underwriting administration process
- Identify to enhance cost effectiveness and increase operational efficiency
- Manage financial and other company resources under your control with due respect
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
**Competencies**
- Planning and organising skills
- Accountability
- Attention to detail
- Customer orientation
- Confidentiality
- Impact and Influence
-
Underwriting Administrator
3 days ago
Cape Town, Western Cape, South Africa Measured Ability Full timeMinimum Requirements:Intermediary MS Office, especially Excel, Word and Microsoft Outlook skills.2 years relevant life insurance policy medical underwriting experience.A tertiary qualification in the medical field would be advantageous.Responsibilities:To extract the day's underwriting cases and to accurately process all underwriting cases within the SLA...
-
Administrator: Underwriting
2 weeks ago
Cape Town, South Africa Momentum Corporate Full time**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...
-
Client Service Administrator: Underwriting
2 weeks ago
Cape Town, South Africa Momentum Corporate Full time**Introduction** **Role Purpose** The underwriting administrator will act as the liaison between the underwriter and the client by communicating decisions, resolving client queries, arranging Fast lane service and completing documents to enable the underwriting process. **Requirements**: - Matric - 1 year experience in a financial service administration...
-
Claims and Underwriting Administrator
3 weeks ago
Cape Town, South Africa ooba Full timeWe are looking for an experience Claims and Underwriting Administrator to join our Insurance Policy Administration team. This role will be based at our Head Office in Cape Town. **Responsibillities**: - Accepts claims from clients, brokerage or related third party - Captures new business policies - Endorsements, Amendments and Renewal of policies -...
-
Senior Underwriting and Brokerage Specialist
2 days ago
Cape Town, Western Cape, South Africa Howland Recruiting Full timeJob SummaryWe are seeking a skilled Senior Underwriting and Brokerage Specialist to join our team at Howland Recruiting. As a key member of our insurance department, you will be responsible for handling portfolios for both commercial and domestic clients.Your primary focus will be on underwriting, ensuring that we offer the best possible rates and discounts...
-
Cape Town, South Africa Momentum Corporate Full time**Introduction** **Role Purpose** Responsible for the planning, management and control of the underwriting administration department through operational execution of the client service strategy to ensure effective and consistent client experience. **Requirements**: - Matric or equivalent - 6 - 8 years' experience in the financial services industry - 2 -...
-
Junior Underwriter
1 week ago
Cape Town, South Africa PSG Konsult Full time**Job description**: To provide underwriting assistance to the Advisers. The position will focus on commercial lines. **Responsibilities**: - Capturing of underwriting data and sending quote schedules to brokers - Capturing of underwriting data and sending quote schedules to request reinsurance - Do Commercial Lines underwriting as per underwriting...
-
Senior Underwriter
6 days ago
Cape Town, Western Cape, South Africa PPS Recruitment Full timeReporting into the Technical Executive Underwriter, the Senior Life Underwriter will be responsible for underwriting life, disability, critical illness, and income protection within agreed underwriting authority limits.The incumbent will also be responsible for risk assessment, policy decisions (changes/cancellation requests), and identifying business trends...
-
Medical Underwriting Specialist
2 days ago
Cape Town, Western Cape, South Africa Measured Ability Full timeJob Summary:We are seeking a highly skilled Medical Underwriting Administrator to join our team at Measured Ability.To accurately process all underwriting cases within the agreed Service Level Agreement (SLA) of 24 to 48 hours.Contact potential clients for tele-underwriting and make decisions based on the SwissRe underwriting manual within the stipulated...
-
Underwriter
2 weeks ago
Cape Town, South Africa Yazoo Recruitment Specialists Full timeUnderwriters with either Corporate / Commercial or Personal Lines Underwriting experience (minimum 3 years), preferably within a Broker environment, required to start asap with a national Financial Service Provider. Positions available in Cape Town, Bedfordview and Port Elizabeth. Minimum requirements: - Matric - Relevant Insurance related qualification -...
-
Commercial Underwriter
2 weeks ago
Cape Town, South Africa Jenrec Pty Ltd Full timeWe're Hiring: Commercial Underwriter Join a reputable and growing short-term insurance brokerage in the East Rand! We’re seeking an experienced Commercial Underwriter to enhance a dynamic team. About the Role: As a Commercial Underwriter, you will: - Underwrite a range of products including personal lines, commercial lines, engineering, liability, and...
-
Senior Underwriter
2 weeks ago
Cape Town, South Africa Job Crystal Full time**DUTIES AND RESPONSIBILITIES** - Responsible for full credit assessment of applicants - Responsible for completing all necessary credit and reference checks as required by the product type - Responsible for achieving performance targets and maintaining performance standards within the turn-around times agreed with stakeholders within the business -...
-
Senior Property Underwriter
2 weeks ago
Cape Town, South Africa Project Management Connection Full time**Duties**: - Commercial Underwriting has a position available for a Senior Commercial Property Underwriter and will be based in Johannesburg. This role will report to the Manager: Commercial Property Underwriting. **Requirements**: - The individual is required to fulfil all Senior Property Underwriting functions to ensure the Company’s Commercial...
-
Commercial Underwriter
2 weeks ago
Cape Town, South Africa Yazoo Recruitment Specialists Full timeCommercial Underwriter with minimum 3 years’ Short Term Commercial Underwriting experience, preferably within a Broker environment, required to start asap with this national Financial Service Provider. Positions available in Cape Town. : - Matric - Relevant Insurance related qualification - FAIS & RE essential - Minimum 3 years’ experience in a short...
-
Senior Project Administrator
2 weeks ago
Cape Town, South Africa Progressive Edge Full time**Senior Project Administrator** **Long term, renewable contract** **Cape Town** **Job Objectives**: The Project Administrator assists with project management duties, overseeing and performing administrative functions concerned with high level complex IT projects within a large enterprise. We are specifically looking for a senior individual with...
-
Senior Administrative Clerk
21 hours ago
Cape Town, Western Cape, South Africa Western Cape Government Full timeWe are seeking a Senior Administrative Clerk to join our team in the Provincial Treasury.As a Senior Administrative Clerk, you will be responsible for providing administrative support to the department, including answering enquiries, maintaining records, and performing other administrative duties.You will also be required to assist with investigations into...
-
Senior Administrative Specialist
5 days ago
Cape Town, Western Cape, South Africa Digicall Group Full timeSenior Administrative SpecialistWe are seeking a highly skilled and experienced Senior Administrative Specialist to join our team. The successful candidate will provide high-level administrative support to senior executives, including managing complex schedules, coordinating meetings and travel arrangements, and handling complex projects.Key responsibilities...
-
Underwriting Analyst
2 weeks ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeUnderwriting AnalystJob Location: Remote to start, with a strong possibility of becoming hybrid (Foreshore, Cape Town) three days in-officeWorking Hours: 9:00 AM - 6:30 PM SA TimeReporting to: Risk ManagerSalary: R28,000 - R35,000 per month (negotiable based on qualifications and experience)About the RoleWe are looking for an experienced Underwriting Analyst...
-
Underwriter
2 weeks ago
Cape Town, South Africa Job Crystal Full time**DUTIES AND RESPONSIBILITIES** - Responsible for full credit assessment of applicants - Responsible for completing all necessary credit and reference checks as required by the product type - Responsible for achieving performance targets and maintaining performance standards within the turn-around times agreed with stakeholders within the business -...
-
Personal Lines Underwriter
4 weeks ago
Cape Town, South Africa Yazoo Recruitment Specialists Full timePersonal Lines Underwriter with minimum 3 years’ experience, required for a national Financial Service Provider based in Cape Town City Bowl. - Grade 12 essential - FAIS and RE certification essential - Minimum 2 years’ PL underwriting experience essential - Minimum 2 years’ experience in a client servicing role essential - PL underwriting of new and...