Guest House Assistant Manager Wnr2803

2 weeks ago


Gardens, South Africa HotelJobs.co.za Full time

**DUTIES, RESPONSIBILITIES, EXPECTATIONS**:

- Advantageous to have knowledge of activities and attractions in the Cape Town Area
- Daily Duties such as:

- Checking in and out of guests
- Ensuring all guest related activities are booked and providing accurate and informative information
- Promote 100% guest satisfaction throughout property.
- Instil the 100% guest satisfaction objective to employees and casual staff.
- Ensure that all guest related issues are resolved in a manner consistent with the company’s goals and objectives.
- Foster a culture of respect, co-operation and comradery with all staff to create a happy working environment for all employees.
- Motivate and give direction to all employees.
- Inspect and document repairs and cleanliness of property to ensure optimum upkeep and repair, room cleanliness and overall property appearance.
- Participate in and monitor monthly inventory of supplies and equipment, this would include weekly stock takes and daily stock checks.
- Ensure purchases made are within budget and by approved vendors.
- The ability to work with budgets, plan, create schedules and supervise operations

**EDUCATIONAL & EXPERIENCE REQUIRED**
- Min 2 years’ experience in the hospitality industry
- 1 year experience in a similar role
- Tertiary Hospitality / Tourism Diploma or qualification preferred
- MS Office knowledge a must
- Knowledge or Protel PMS advantageous

Please forward a Full CV, written references and a recent photo



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