Restaurant Supervisor

3 months ago

Franschhoek, South Africa HotelJobs.co.za Full time

Restaurant at a 5* Estate close to Franschhoek is looking for a Restaurant Supervisor. You will excel in this role if you are an efficient, solutions driven individual, who enjoys fast paced and constantly changing challenges and have a passion for the F&B industry.

Duties & Responsibilities
- Engaging with the guests in the Restaurant by being present, keeping an eye on service and constant interaction with guests and responding to their needs
- Assisting with training and quality control and staff managing
- Communicating relevant information to the team, Restaurant Manager and guests
- Coordinate communication between front-of-the-house and back-of-the-house staff
- Implementing new and fresh service ideas
- Ensuring service standards are upheld and monitored
- Doing daily cash-ups
- Monitor compliance with safety and hygiene regulations
- Ensure all staff report for duty and that the teams maintain a professional and polished look by adhering to the company dress code at all time
- Ensure all new employees receive the correct induction into the department and are systemically trained, according to the service manual and that the training records are maintained in the correct manner
- Address guest needs, requests and complaints and escalate as needed
- Monitor guest feedback and update guest profiles with their preferences
- Ensure a positive and memorable personal experience for all guests
- Drive personalised service whilst demonstrating a sense of urgency, priority and dedication
- Notice and communicate opportunities to further improve quality and service standards
- Maintain inventory and stock levels whilst minimising waste and preventing breakages

**Requirements**:

- Matric Certificate
- Valid driver’s license would be advantageous
- Diploma in Catering / Hospitality Management advantageous
- Sound wine and spirit knowledge
- Minimum of 3 years experience in a similar position within a fine dining restaurant
- Organised and detail orientated
- Excellent people management skills
- Previous experience and an in-depth knowledge of all processes relating to Food & Beverage
- Good organisationaland time management skills
- H&S experience and certification advantageous

  • Restaurant Supervisor

    3 months ago

    Franschhoek, South Africa HotelJobs.co.za Full time

    We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways...

  • Restaurant Supervisor

    3 months ago

    Franschhoek, South Africa IGrow Wealth Investments Full time

    **Job Summary**: The Restaurant Supervisor is responsible for assisting in the smooth operation of the restaurant by supervising the staff, ensuring high-quality customer service, maintaining cleanliness and food safety standard, The role requires strong leadership skills, attention to detail, and a focus on delivering excellent dining experiences. **Key...

  • Restaurant Floor Supervisor La Residence

    6 months ago

    Franschhoek, South Africa The Royal Portfolio Full time

    The Restaurant Floor Supervisor at La Residence is responsible for overseeing all aspects of service in the hotel's dining rooms. This role is a personal contact point with all guests and oversees all Front of House staff on shift, from Waiters to Bartenders, Baristas, Wine Stewards and Runners. The incumbent will embody the welcoming, genuine and warm...

  • Restaurant Manager

    2 months ago

    Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Restaurant Supervisor Job DescriptionWe are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Leeu Collection South Africa (Pty) Ltd.Key Responsibilities:Provide exceptional guest service by being present, attentive, and responsive to their needs.Assist with training and quality control, ensuring high standards are...

  • Restaurant Supervisor

    7 months ago

    Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Requirements:MatricAt least 2 years experience in a similar role in Fine dining restaurantHospitality qualification would be advantageousSound wine and spirits knowledge a must ResponsibilitiesEngaging with the guests in the Restaurant by being present, keeping an eye on service and constant interaction with guests and responding to their needsAssisting...

  • Restaurant Supervisor

    4 months ago

    Franschhoek, South Africa HotelJobs.co.za Full time

    **The following are essentials requirements**: - Previous experience in Upmarket Hotels / Restaurants - Muset have very good Food & Wine knowledge - Execellent command of the English, Verbal & Written - Must have own transport - Must be able to work shifts **Will be responsible for the following**: - Restaurant Service Supervision - Guest Liaison -...