Logistic Supervisor

4 weeks ago

Durban, South Africa Tsebo Group Full time

**About Us**:
We are currently looking for a Logistic Supervisor who will strategically plan and manage transportation and customer services

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk, and complexities** together with **increased quality, efficiency, and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people **- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our client’s needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Duties & Responsibilities**:
Main Responsibilities:

- Strategically plan and manage transportation and customer services.
- Direct, optimize, and coordinate full order cycle.
- Liaise with Stores, Supervisors, Assistant Catering Managers, and Catering Managers.
- Keep track of quality, quantity, stock levels, delivery times, and efficiency of the drivers
- Plan routes and allocate each driver accordingly.
- Resolve any arising problems or complaints.
- Supervise, coach, and train the logistics workforce.
- Comply with laws and regulations of the SA traffic dept.
- To report and where possible, take action about customer complaints and compliments.
- May be required to assist with any other duties that may be outside the scope of responsibility.
- Take full responsibility and supervisory of this contract
- Setting and management of service delivery standards
- Implement and maintain operational controls in line/within budgetary requirements
- Analyse and pre-empt client needs and possible complaints
- Relationship building with the client and customers daily (essential)

**Skills and Competencies**:

- Communication skills (verbal and written)
- Positive, punctual, and professional approach
- Excellent coordination and ability to multi-task
- Immaculate personal grooming and presentation
- Outgoing personality (positive attitude, enthusiastic personality)
- Team player and attention to detail
- Strong client and customer service skills
- Computer literate & good cash handling & admin skills

**Qualifications**:

- At least 2 year’s working experience of which some is at a managerial level
- Proven working experience as a Logistics Supervisor
- Record of successful distribution and logistics supervising
- Excellent analytical, problem solving and organizational skills
- Ability to record and update data

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