Sales Consultant
6 months ago
**Job Purpose**
Inbound or outbound policy sales, based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and propose customer solutions. Needs a solid knowledge of products, their characteristics, and market as well as focus on growth of the brand.
**Responsibilities**
**Customer Focus**:
Builds strong customer relationships and delivers customer-centric solutions.
**Interpersonal Savvy**:
Relates openly and comfortably with diverse groups of people.
Helps to defuse difficult interpersonal situations by showing high levels of tact, sensitivity, and consideration. Builds rapport with ease.
**Instil Trust**:
Gains the confidence and trust of others through honesty, integrity, and authenticity.
**Ensures Accountability**:
Holds self and others accountable to meet commitments.
**Persuades**:
Uses compelling arguments to gain the support and commitment of others.
Uses strong logic and compelling evidence. Works with others to find creative win-win solutions; achieves consensus through compromise.
**Being Resilient**:
Rebounds from setbacks and adversity when facing difficult situations.
Overcomes obstacles without becoming discouraged; draws lessons from failures. Recovers from setbacks and adversity.
**Communicates Effectively**:
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Shares information that people want to know; gives appropriate context and details when speaking.
**Plans and Aligns**:
Plans and prioritizes work to meet commitments aligned with organizational goals.
Makes skillful use of resources and support to deliver efficient, high-quality work.
**Manages Conflict**:
Handles conflict situations effectively, with a minimum of noise.
- Matric / Grade 12 or SAQA Accredited Equivalent (essential)
- Regulatory Exam 5 (essential)
**General Experience**:
- 1 year telephonic sales experience (essential)
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