Knife Sales Person

2 weeks ago

Pretoria, South Africa Leisure and Adventure Retail Full time

_**Knife Salesperson**_

**Position Overview**:
As a Knife Salesperson, you will be responsible for promoting and selling a variety of knives to customers. Your primary objective will be to assist customers in selecting the right knives to meet their needs, providing product information, and ensuring a positive buying experience. You will also be responsible for achieving sales targets, building customer relationships, and maintaining a well-organized and visually appealing sales floor.

Key Responsibilities:
**Customer Service**:

- Greet customers and provide friendly, knowledgeable assistance throughout their visit.
- Engage with customers to understand their requirements and recommend appropriate knives.
- Demonstrate product features, advantages, and benefits to help customers make informed purchasing decisions.
- Answer customer inquiries, address concerns, and resolve any issues promptly and professionally.

**Sales and Product Knowledge**:

- Proactively approach customers, actively promoting and selling knives to meet individual and store sales targets.
- Maintain an up-to-date understanding of the product line, including features, materials, and uses.
- Stay informed about industry trends, competitor products, and market developments.
- Effectively communicate product information, warranties, and after-sales services to customers.

**Merchandising and Inventory Management**:

- Ensure the sales floor is well-organized, visually appealing, and stocked with an adequate inventory of knives.
- Regularly check inventory levels, restock merchandise, and notify management of low stock situations.
- Collaborate with the store team to create attractive displays, promotions, and seasonal merchandising.

**Relationship Building**:

- Develop and maintain strong customer relationships to encourage repeat business and referrals.
- Follow up with customers to ensure their satisfaction, address any concerns, and provide assistance as needed.
- Utilize customer databases or CRM systems to capture customer information and preferences for future marketing initiatives.

**Store Operations and Policies**:

- Adhere to all company policies, procedures, and safety guidelines.
- Operate the cash register accurately, process payments, and handle financial transactions.
- Participate in ongoing training sessions to enhance product knowledge, sales techniques, and customer service skills.

**Qualifications and Requirements**:

- High school diploma or equivalent; additional education or training in sales or customer service is a plus.
- Proven experience in a sales or customer service role, preferably in a retail environment.
- Passion for knives, culinary arts, or outdoor activities is highly desirable.
- Excellent interpersonal and communication skills with a customer-focused approach.
- Ability to work in a fast-paced environment, prioritize tasks, and handle multiple customers simultaneously.
- Basic math skills for processing transactions and calculating discounts.
- Familiarity with point-of-sale (POS) systems and inventory management software.
- Physical stamina to stand for extended periods and lift moderately heavy objects.

*A CRM (Customer Relationship Management) system

For more details, Call/WhatsApp Nkosinathi Given 0785385165.

**Job Types**: Commission, Permanent

Ability to commute/relocate:

- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)

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