Icontact Bpo

2 weeks ago


Cape Town, South Africa iContact BPO Full time

Are you ready to embark on an exciting career in the outsourcing industry? iContact BPO is currently seeking dynamic and enthusiastic individuals to join our Outbound Retrieval Campaign, a USA-based initiative. As a outbound Representative, you will play a crucial role in ensuring smooth communication and data retrieval from medical facilities.

**Key Responsibilities**:

- Conduct outbound calls for our insurance/ medical campaign.
- Efficiently retrieve information and maintain accurate records.
- Work under pressure and manage multiple tasks effectively.
- Demonstrate proficiency in English language skills.
- Showcase a neutral accent to ensure clear communication with clients.
- Achieve and exceed set targets through commission-based incentives.

**Qualifications**:

- Matric certificate is a must; we do not accept statements of results.
- Fast typing skills are essential for success in this role.
- Comfortable working night shifts.
- Proficiency in English, both written ad verbal
- Neutral accent
- Ability to handle the demands of a high-pressure environment.
- Previous experience in outbound campaigns is an advantage.

**Benefits**:

- Competitive basic salary of 5000 Rand.
- Night shift allowance of 400 Rand.
- Company-provided transport for the night shift, ensuring a safe commute home.

We are based in Paarden Eilend

**Job Types**: Full-time, Permanent

**Salary**: From R5 000,00 per month

Application Question(s):

- Are you comfortable working nightshift?
- Can you commute to Paarden Eiland?

Ability to Commute:

- Cape Town, Western Cape (required)

Ability to Relocate:

- Cape Town, Western Cape: Relocate before starting work (required)



  • Cape Town, South Africa iContact BPO Full time

    **Job specification** iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve. We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our...


  • Cape Town, South Africa iContact BPO Full time

    About Us iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve. We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our clients. As a...


  • Cape Town, South Africa iContact BPO Full time

    **About Us** iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve. We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our...


  • Cape Town, South Africa iContact BPO Full time

    **About Us** iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve. We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our...


  • Cape Town, South Africa iContact BPO Full time

    **About Us** iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve. We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our...


  • Cape Town, South Africa iContact BPO Full time

    We are looking for outbound call centre agents for a USA lead warming campaign. Must be fluent in English Hours are 2;30pm -11:30pm/3pm -12:30am depending on daylight saving hours in America. - To send a WhatsApp voice note to the number 0651105566 - Please provide us with the voice note that states your name and surname, where you from, a little more...

  • IT Support Technician

    4 weeks ago


    Cape Town, South Africa iContact BPO Full time

    Minimum Qualifications / Requirements and Skills **Must be able to work night shift.** - Grade 12 - Relevant IT related degree/diploma advantageous - 2+ year IT Technician experience in any industry - A+ and N+ certified - Excellent written and verbal communication skills - Good problem-solving skills Key areas of responsibility include but not limited...