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Benefits Processing Officer

1 month ago

Cape Town, South Africa RJPersonnel Full time

2years
- Perform quality assurance on claim forms and supporting documents received according to applicable workflow, rules and legislation to ensure claims are accurate and compliant
- Check accuracy of all claim documentation and member information and request additional information if required
- Verify applicability of member options to Fund Rule and Legislative requirements.
- Capture the member details applicable to the exit event
- Compare member contribution history and emoluments for the exit period to ensure accuracy of benefit
- Check the manual calculated Final Average Emoluments are verified to those applied in the exit calculation in all areas
- Interview dependent's for death claims before capturing verified dependents' information for the monthly pension
- Once all information is captured, check all member data and values are correctly updated in the member workflow, in order to calculate the member values as per the member’s option
- Update claim details on the pension system to ensure a one stop service at Call Centre and all other relevant stakeholders

**Qualifications and Experience**:

- Completed Diploma in administration or retirement funding
- Certificate of Proficiency (COP) will be advantageous
- 2-4 years job-related experience in Pension Benefits Administration, Processing of Retirement Funds or Employee Benefits
- Knowledge of Pension Funds Act
- Knowledge of Pension Funds Rules
- Basic knowledge of tax legislation applicable to pension payouts
- Knowledge of Benefits Formulae
- Familiarity with Divorce Act and associated Pension Fund Legislation