Customer Relations Manager
2 weeks ago
Gauteng, Johannesburg North
Customer Relations Manager - Johannesburg North, Gauteng
Are you passionate about Vehicles and providing exceptional customer experience? Our client is looking for a
**Customer Relations Manager** to join their team at one of the most prestigious dealerships in the
**Automotive Industry**.
You will be responsible for development, execution, and continuous refinement of multi-channel Consumer Relations, and Consumer Relation strategies. Your main focus will be on the loyalty and retention marketing strategies.
**Requirements**:
- Relevant tertiary degree i.e. Marketing
- Grade 12
- Must have 3-5 years experience in a senior client services management role
- Ability to manage marketing projects
- Excellent communication skills
- Customer oriented
- Proven relationship building skills
- Computer literate
- Motor industry experience
**Duties (but not limited to)**:
- Maintain an ongoing relationship with key customers
- Build trusting relationships with clients
- Monitor relationships with existing clients through CRM systems.
- Develop and implement marketing techniques that will drive new customers.
- Set marketing strategies to retain customers
- Plan and handle all marketing campaigns
- Create new methods to address customers' needs
- Keep track of marketing trends
- Protect and promote the company for a positive image
**SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)**
- For more information please contact:
- Carmen Harris
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