Current jobs related to Customer Service Representative - Johannesburg - Rose Batteries

  • Customer Service Representative

    11 hours ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Johannesburg, South Africa. **Responsibilities of this Post**: Listening to customer concerns and providing information, answers, or responses. Ensuring customer satisfaction. Obtaining and correctly capturing of customer information. Handling customer complaints and processing...

  • Customer Service Representative

    6 days ago

    Johannesburg, Gauteng, South Africa adidas Part time

    Role OverviewThe Customer Service Representative role is an exciting opportunity to join our adidas team and contribute to delivering exceptional customer experiences. As a customer service representative, you will be responsible for responding to customer inquiries, resolving issues, and maintaining a positive store image.Key Accountabilities:Respond to...

  • Customer Service Representative

    3 weeks ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Johannesburg, South Africa. **Responsibilities of this Post**: Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Liaise with multiple departments effectively to get the correct information to clients. Ensure that...

  • Customer Service Representative

    7 days ago

    Johannesburg, Gauteng, South Africa Qetello Holdings Full time

    **Customer Service Representative Job Description**Qetello Holdings is seeking a Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, resolving customer issues efficiently, and delivering comprehensive training programs.Key Responsibilities:Respond to customer inquiries via...

  • Customer Service Representative

    4 days ago

    Johannesburg, Gauteng, South Africa adidas Part time

    Role DescriptionWe are seeking a highly motivated Customer Service Representative to join our team at adidas Eastpoint Galleria. In this role, you will be responsible for delivering exceptional customer experiences, handling sales transactions, and maintaining store appearance.

  • Customer Service Representative

    2 weeks ago

    Johannesburg, South Africa Brenntag Full time

    **Customer Service Representative**: Our team in **Johannesburg** currently has an opening for a **Customer Service Representative** > **YOUR ROLE & RESPONSIBILITIES**: - **Responsibilities** - Check and confirm all received orders - Sales order processing - accurate capturing and processing of sales orders onto ERP system - Report discrepancies with...

  • Customer Service Representative

    2 weeks ago

    Johannesburg, South Africa Pollock and Associates Full time

    Customer Service Representative Manufacturing Johannesburg North, Johannesburg - Gauteng - South Africa Lead the charge in delivering unparalleled customer satisfaction across Southern and Eastern Africa. You will be responsible for ensuring seamless order administration and exceptional customer experiences. With a minimum of 5 years of experience in a...

  • Customer Service Representative

    2 weeks ago

    Johannesburg, South Africa SD Direct Marketing Full time

    **SALES REPRESENTATIVES JOB !!** Are you enjoying working with others and being a part of a marketing and sales team that is hardworking and dedicated, then you may be a great fit for the entry level Sales and Marketing Representative open, We have a fun office culture that is like no other. The opportunities for our marketing and sales team are endless. We...

  • Customer Service Representative

    2 weeks ago

    Johannesburg, South Africa Fempower Personnel Full time

    Our client has an EE opportunity available for a Customer Service Representative based in Bryanston. **Requirements**: - Diploma in Administration. - 8 to 10 years in customer management. - Previous end-to-end management of exports. **Responsibilities**: - Responsible for order receipt, handling or follow-up for an assigned specific customer portfolio. -...

  • Customer Service Representative

    3 weeks ago

    Johannesburg, South Africa Smartworks Service Full time

    Location: Remote (Based in South Africa) Company: Smart Work Services About Us: Smart Work Services is a leading provider of support services, dedicated to assisting clients throughout their professional journeys. We offer a supportive and responsive environment to ensure our clients receive the best service and care possible. Position Overview: Key...

  • Customer Service Representative

    11 hours ago

    Johannesburg, South Africa Boosta Full time

    Boosta is hiring! We are urgently looking for Customer Service Representatives to join the Boosta Family. This is remote work. **Responsibilities**: - Dealing with complaints, providing solutions via the chat and phone: follow-up cases - Dealing with payment issues - refunds, payment block, verification of users - Working with writers - Dealing with CRM...

  • Customer Service Representative

    4 days ago

    Johannesburg, Gauteng, South Africa T-Mobile Full time

    Job Description:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Provide Timely Resolution: Respond to...

  • Customer Service Representative

    3 days ago

    Johannesburg, Gauteng, South Africa Buffalo International Logistics Full time

    At Buffalo International Logistics, we are seeking a talented Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support and assistance to customers worldwide.Key Responsibilities :Respond to customer inquiries via various channels in a timely and...

  • Customer Service Representative

    3 weeks ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Johannesburg, South Africa. **Responsibilities of this Post**: Establishing and maintain long lasting relationships with current clients. Coordinate communication with internal departments to ensure that clients expectations are met. Capturing orders for clients. Communicating delivery...

  • Customer Service Representative-service Desk

    3 weeks ago

    Johannesburg, South Africa Kyndryl Full time

    574064BR **Why Kyndryl** - Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are...

  • Customer Service Representative

    3 hours ago

    Johannesburg, Gauteng, South Africa Logic 360 South Africa Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Logic 360 South Africa. As a key member of our organization, you will be responsible for delivering exceptional customer service and ensuring that all administrative tasks are completed efficiently.The primary function of this role is to provide high-level...

  • Customer Service Representative

    3 days ago

    Johannesburg, Gauteng, South Africa Mukuru Full time

    Mukuru has an exciting opportunity available for an experienced Customer Service Representative to join our team in Cape Town. The main purpose of this position is to provide foreign exchange services in a professional and efficient manner. The Customer Service Representative reports directly to the Branch Manager. The successful candidate will be...

  • Customer Service Representative

    15 hours ago

    Johannesburg, Gauteng, South Africa Stryker Corporation Full time

    Customer Service RepresentativeApply locations: Johannesburg, South AfricaTime type: Full timePosted on: Posted 4 Days AgoJob requisition id: R536815Work Flexibility: OnsiteJob Mission / Purpose:Main function of job:To offer a professional communication link between Stryker and our customer base for the placing of orders, raising of queries, requests of...

  • Customer Service Representative

    4 days ago

    Johannesburg, Gauteng, South Africa Energy At Work Full time

    At Energy At Work, we're seeking a skilled Customer Service Representative to handle inbound and outbound customer calls with professionalism. Your primary responsibility will be to resolve customer queries and provide accurate information in a timely manner.Key Responsibilities:Deliver exceptional customer service through phone calls, emails, or other...

  • Customer Service Representative

    4 days ago

    Johannesburg, Gauteng, South Africa Telesure Investment Holdings Pty Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service, resolving issues efficiently, and building strong relationships with clients.Key Responsibilities:Respond to client inquiries and complaints in a professional and...

Customer Service Representative

4 weeks ago

Johannesburg, South Africa Rose Batteries Full time

**Job Title: Customer Service Representative (US-Company)**

**Location: South Africa (work from home)**

**Hours**: **8 AM to 5 PM US Pacific Time zone**

**MUST HAVE PREVIOUS EXPERIENCE IN A MANUFACTURING INDUSTRY**

**Compensation: 20% above your current pay**

**Introduction to Rose and the Position by Our CEO (video recording)**

**Key Responsibilities**:

- Read and interpret bill of materials to understand customer needs and requirements
- Collaborate with the production team to ensure on-time delivery of products
- Maintain accurate and up-to-date customer records in our CRM system
- Understand and communicate customer needs to internal teams to facilitate product development
- Identify new business opportunities and work with management to develop sales strategies
- Ensure customer satisfaction by promptly addressing and resolving customer concerns
- Responsible for keeping customers up to date on late orders
- Ability to organize through paper and technology
- Process customer open orders reports/reschedule reports
- Process customer expedited requests including push out requests
- Be a liaison for accounting, production, quality, and shipping departments
- Review pricing and process re-quotes as needed
- Type up new RFQs
- Process RMA's
- Understand a Bill of Materials
- Set up new customer accounts
- Supply customers with final documents specific to a shipment as needed
- Assist with late inbound orders and contacting vendors as needed
- Contact vendors as needed for current price and delivery
- Helps maintain routing guides and directs to appropriate personnel
- Works with logistics administrator for international orders
- Assists with department overflow and projects as needed

**Key Qualifications**:

- Minimum of 3 years of experience in customer service, inside sales, or a related field, preferably working with American companies in the manufacturing industry
- The ability to provide customer service in a manner that makes the customer feel like they are receiving support from someone located in the US, regardless of the employee's actual location
- Excellent communication skills, both written and verbal
- High-speed internet and quiet home office environment
- Experience reading and interpreting bill of materials and understanding manufacturing and supply chain
- Ability to work independently and remotely
- Strong sense of urgency and commitment to customer satisfaction
- Experience managing other salespeople is preferred
- Must understand that this is a "single contributor" position with no direct reports
- Comfortable working the hours of 8 AM to 5 PM United States Pacific Time
- Strong organizational skills, both in paper and technology
- Experience with ERP software
- Bachelor's degree or equivalent experience preferred
- Must be willing to work from home

**Application Instructions**:
1. Watch the loom video linked above for Company Information and expectations for this position.

3. Complete the two-part Predictive Index assessment using this link:
We look forward to meeting you

INDRB6

Pay: R15,000.00 - R30,000.00 per month

**Experience**:

- Working during North American hours: 1 year (preferred)
- Account Management: 3 years (preferred)
- B2B sales: 2 years (preferred)
- Working in the Manufacturing Industry: 2 years (required)
- Customer Service Representative: 5 years (required)