Customer Service Representative
7 days ago
**Customer Service Representative Job Description**
Qetello Holdings is seeking a Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, resolving customer issues efficiently, and delivering comprehensive training programs.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Develop and deliver comprehensive training programs to users of the application.
- Monitor trainee progress and provide constructive feedback.
Required Skills and Qualifications:
- Matric.
- CompTIA A+, CompTIA Network+ (or similar) Support/call center certifications.
- Minimum 1 year experience on an application support desk.
Benefits:
- Rewarding salary range of R 20 000.00 – R 30 000.00 CTC per month.
- Opportunity to work with a leading claims administrator in Johannesburg North.
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