Office Assistant
2 weeks ago
**Responsibilities**:
- Collaborate with the travel director to provide administrative support in managing various tasks within the travel and tourism sector.
- Follow up with clients to ensure timely and accurate processing of payments for travel bookings, maintaining financial records and documentation.
- Contact clients to facilitate passport and visa-related requirements, ensuring compliance with regulations and deadlines.
- Manage group booking payments, working closely with clients to ensure payments are collected as per agreed terms.
- Assist in the coordination of travel itineraries, bookings, and reservations as needed.
- Maintain accurate and organised records of client information, travel documents, and financial transactions.
- Contribute to maintaining the office environment by managing supplies, filing, and maintaining a neat and organised workspace.
- Assist in various administrative tasks, including data entry, document preparation, and calendar management.
- Adhere to company policies, guidelines, and standards while maintaining confidentiality in handling sensitive information.
**Requirements**:
- Degree or diploma in tourism, administration or similar qualification
- Excellent verbal and written communication in English
- No prior travel experience needed
- Previous experience in a similar role is not mandatory but can be beneficial
- Attention to detail
- Must be good at working under pressure and multitasking
- Social media skills will be advantageous
- Proficient in Microsoft Excel
**Benefits**:
- Extensive in-house training will be provided.
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