Operations Officer

3 weeks ago


Johannesburg, South Africa University of the Witwatersrand Full time

**Key responsibilities include the following**:

- Invoice Administration
- Source quotations from Service Providers
- Generate quotations as and when required
- Monitor actual expenditure against the budget
- Effective handling of clients’ requests and complaints
- Call Logging
- Customer Complaints
- Escalation of unresolved complaints to management
- Communication of all Cleaning related schedules to all customers
- Leave Administration
- Overtime Administration
- Attendance Register Administration
- Stores Administration
- Services malfunction reporting
- Liaise with Service Providers to update stock catalogues
- Taking meeting minutes
- Keeping abreast with Industry Trends and Best Practic
- Assist with any administrative duties as per instructions/based on operational needs
- Bookings of ad hoc services needed by the division
- Keeping abreast with Industry Trends and Best Practice

**Requirements**:

- Grade 12/ NQF4
- Certificate in Operations/Business Related Qualification
- Basic Finance Qualification will be advantageous

**Licenses**:

- Valid driver’s license

**Required years of related experience**:

- 3-5 years Administrative Experience

**Technical Competencies**:

- MS Office
- Basic Financial Skills

**Competencies (Knowledge, skills and behavior)**
- Communication Skills
- Customer Focus
- Relationship Building
- Deadline Driven
- Judgement
- Decision Making Skills
- Result Orientation

**Compliance/Statutory Requirements (Knowledge, Understanding and or training)**
- Occupational Health and Safety Act (OHSA)
- NEMA
- Any other relevant Legislation

Detailed Description

Job Requirements

Additional Details

How To Apply

**To apply**:
**Closing Date: 02 May 2023**

Minimum Salary
Maximum Salary
Currency

Amount of Travel
Work At Home



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