Operations Officer
3 weeks ago
**Key responsibilities include the following**:
- Invoice Administration
- Source quotations from Service Providers
- Generate quotations as and when required
- Monitor actual expenditure against the budget
- Effective handling of clients’ requests and complaints
- Call Logging
- Customer Complaints
- Escalation of unresolved complaints to management
- Communication of all Cleaning related schedules to all customers
- Leave Administration
- Overtime Administration
- Attendance Register Administration
- Stores Administration
- Services malfunction reporting
- Liaise with Service Providers to update stock catalogues
- Taking meeting minutes
- Keeping abreast with Industry Trends and Best Practic
- Assist with any administrative duties as per instructions/based on operational needs
- Bookings of ad hoc services needed by the division
- Keeping abreast with Industry Trends and Best Practice
**Requirements**:
- Grade 12/ NQF4
- Certificate in Operations/Business Related Qualification
- Basic Finance Qualification will be advantageous
**Licenses**:
- Valid driver’s license
**Required years of related experience**:
- 3-5 years Administrative Experience
**Technical Competencies**:
- MS Office
- Basic Financial Skills
**Competencies (Knowledge, skills and behavior)**
- Communication Skills
- Customer Focus
- Relationship Building
- Deadline Driven
- Judgement
- Decision Making Skills
- Result Orientation
**Compliance/Statutory Requirements (Knowledge, Understanding and or training)**
- Occupational Health and Safety Act (OHSA)
- NEMA
- Any other relevant Legislation
Detailed Description
Job Requirements
Additional Details
How To Apply
**To apply**:
**Closing Date: 02 May 2023**
Minimum Salary
Maximum Salary
Currency
Amount of Travel
Work At Home
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