Admissions & Billing Clerk - Ssisa Rehabilitation Hospital

3 weeks ago

Cape Town, South Africa Intercare Group South Africa Full time

**ABOUT**
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.

Intercare SSISA Rehabilitation Hospital (Pty) Ltd in Newlands, Cape Town, seeks to recruit an Admissions & Billing Clerk to manage admissions, billing, and reception services efficiently, ensuring accuracy and mínimal delays in clinical and financial workflows.

**CRITICAL OUTPUTS**
- Provide professional and efficient reception, admission, and billing services to patients and the public.
- Ensure accurate and timely processing of patient admissions and billing to minimise delays in clinical and financial workflows.
- Deliver excellent customer service by welcoming and directing patients appropriately, answering queries, and assisting with admission documentation.
- Capture and verify patient admission details, ensuring authorisations and payments are in place.
- Ensure the accuracy of billing and payment processing, including capturing charges within the required timeframe.
- Address account queries and escalate complex issues when necessary.
- Perform general administrative tasks such as reporting faulty equipment, ordering stationery, and assisting in reception areas as needed.

**REQUIREMENTS**
- Grade 12 qualification (Tertiary qualification is advantageous).
- Minimum of 2 years of admissions and billing experience, preferably in the healthcare industry.
- Experience with the AS400 system will be an advantage.
- Fully proficient in Microsoft Word and Excel.
- Strong attention to detail and ability to work in a pressurised, deadline-driven environment.
- Excellent customer service and communication skills.
- Own transport required.
- Willingness to work overtime and be on call for emergencies when required.

**If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.**

**CLOSING DATE: 14 March 2025**

**The successful incumbent will be expected to commence employment on the 01 July 2025.

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