Admission Clerk

1 week ago

Cape Town, Western Cape, South Africa LIFE Healthcare Group Full time

The vacancy exists for an Admissions Clerk based at Life Knysna Private Hospital, reporting to Charlee Hans, Admissions Supervisor. The incumbent will be responsible for managing the admission processes set out in the Life healthcare policies and procedures.

Critical Outputs
  • Ensuring accurate and efficient administration of the admission process.
  • Ensure all demographic data is collected with attention to detail as per work procedures.
  • Ensuring that the financial risk of the Hospital is managed by obtaining approval numbers within the turnaround time, collecting co-payments, private estimates, and deposits collected upfront in accordance with Life Healthcare protocols, targets, and objectives.
  • Develop sound relationships with both internal and external customers including patients, funders, doctors, and private patients.
  • Closing of billing checks within the units targets.
  • Compiling private estimates and managing the financial risk around this function.
  • Effective verbal and written communication skills.
  • Front desk, concierge duties, managing the switchboard and porter duties when needed.
  • POPIA knowledge to prepare patient folders for Scanco.
  • Ability to work day, night, and weekend shifts in accordance with a flexi-hours system.
  • An eye for detail.
Requirements
  • Grade 12 Matric.
  • Experience in office admin and front desk customer service will be an advantage.
  • Knowledge of the private healthcare environment, its challenges, and role players will be an advantage.
  • Computer proficiency – Word, Excel, Outlook.
Competencies
  • Problem-solving, analysis, and judgment.
  • Resilience.
  • Engaging diversity.
  • Verbal and written communication skills.
  • Drive and energy.
  • Building relationships.
  • Customer responsiveness.
  • Leading by example.
  • Ethical behavior.
  • Excellence orientation.

Email: charlee.hans@lifehealthcare.co.za

Closing date: Friday, February 28, 2025.

Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.

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