French Speaking Call Centre Learnership

2 weeks ago


Epping, South Africa Status Staffing Full time

**Western Cape**, Epping**

**(Market related)**

Our Cape Town based client is a trusted outsourcing partner to many businesses globally and is looking for a French Speaking Call Centre Agent to join their team in **Epping** in the Customer Services department on a 1-year learnership.

**EMPLOYMENT TYPE : Learnership**

**SECTOR : Call Centre**

**START DATE : A.S.A.P / Immediate**

**DUTIES**:
***
- **Answer customers’ queries with regards to their shipment**
***:

- **Update call centre procedures**
***:

- **Take appointments for sales representative based in Paris**
***:

- **Provide a weekly statistics report with regards to the call centre activities**
***:

- **Train on call centre procedures**
***:

- **Monitor call handling by the Call Centre Agents**
***:

- **Ad-hoc duties**
***

**REQUIREMENTS**:
***
- **Matric**
***:

- **Valid work Visa**
***:

- **Highly computer literate (MS Office)**
***:

- **1 year cold calling experience**
***:

- **Previous call centre experience (advantageous)**
***:

- **Excellent English and French verbal and written skills**
***:

- **Knowledge of Paris and surrounding area (advantageous)**
***:

- **Reliable transport**
***:

- **Strictness and responsiveness (essential)**
***:

- **Must have a good sense of customer care**
***:

- **Excellent inter-personal skills**
***

**CLOSING DATE**:
***
- **11 August 2023**
***

**today.**
- For more information please contact:
**Margaret Howland



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