Client Retention Officer

2 weeks ago


Hermanus, South Africa DYKES VAN HEERDEN Full time

_“Client retention officer” needed in the Hermanus and surrounding areas._
- **Duties and responsibilities**_:_
- Maintain and strengthen client relationships, including current clients, current estate agents and current bond consultants;_
- Building brand awareness;_
- Develop PR strategies, organise PR campaigns/events and expand existing campaigns;_
- Develop and expand social media strategies; _
- Prepare and design promotional material;_
- Draft presentations and/or reports; _
- Communicating with service providers, working with budgets, placing orders, etc.;_
- Driving to appointments, even long distances outside the Overstrand area; and_
- Any other duties required in the scope of work._
- **Requirements**_:_
- Valid code 08 driver’s licence;_
- Must reside in the Hermanus area;_
- At least 3 years prior experience in marketing, real estate, conveyancing and/or property;_
- MS Office skills (including MS Word, MS Excell, MS Outlook, MS Power Point);_
- Social media skills (including Facebook, Instagram and LinkedIn);_
- Deadline driven; _
- Ambitious and positive attitude;_
- Relationship-building and strong interpersonal skills; and_
- Presentation, creative, organisational, detail orientated skills._



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