Personal Lines Sales Manager

6 months ago

Johannesburg, South Africa Aon Corporation Full time

Posting Description:
**Sales Centre Manager**

Do you have managerial experience? Great knowledge of policy wordings? Read on

Aon South Africa is hiring a Sales Centre Manager, in the Sales and Marketing department based on a hybrid basis, from our Head Office in Sandton.

The role of a Sales Centre Manager is to lead the Personal Lines Sales Centre in achieving new business targets, and to be responsible for continuous refinement of processes and ensuring optimum productivity, whilst ensuring consistent MOS adherence.

**Aon is in the business of better decisions**:
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**:
Effectively managing day to day productivity and operations across the personal lines new business team, with a focus on improving sales performance.

Leverage all resources to ensure the attainment of pre-determined targets and the growth of the Personal Lines client base are achieved.

Gives account directly to the National Sales Manager, while the leader will direct the sales team to attain daily, weekly and monthly sales targets.

Handling staff turnover and recruitment as and when necessary to guarantee that customers’ needs receive prompt attention.

Providing suggestions and support for earmarking and setting up sales processes.

Initiating and coordinating monthly, quarterly, and annual sales plans and strategies that will guarantee achievement of new business target.

Providing assistance, directing sales personnel, and working closely with the human resource team to resolve daily staff issues and adherence to HR policies.

**Other responsibilities include**:

- Set and drive daily & weekly targets.
- Establish high productivity and quality standards by driving strategic focus areas and best practice.
- Monitor call metrics; call time, quality and customer experience.
- Monthly call and quote audits to supervise accuracy of work, quality of advice and adherence to MOS, underwriting mandate and processes.
- Provide daily, weekly and monthly reporting to consultants and National Sales Manager.
- Resolve client complaints (escalate where applicable).
- Resolve client queries raised by consultants (escalate where applicable).
- Handle underwriting and claims queries when necessary.
- Responsible for resource capacity planning - work times, training rosters, etc. to support achievement of monthly targets and service delivery goals.
- Ensure client service delivery within the team to maintain client satisfaction level.
- Collaborate with colleagues from other departments to improve efficiency and overall service delivery.
- Identify and recommend process, technology, measurement and reporting improvements.
- Provide prompt reports on crucial issues to direct senior officers and suggest solutions where necessary.
- Supervise crucial key account possibilities.
- Make propositions, provide suggestions and designate sales target and job obligations to each sales staff member.
- Ongoing coaching and mentoring of consultants including regular progress meetings.
- Appraise performance of staff; give suggestions, reward or award corrective action and offer proposals on dismissal of personnel where applicable.
- Generate action plans to enhance performance and productivity of underperforming personnel.
- Recommend hiring additional staff and make required resources available to accomplishing target objectives and goals.
- Successfully empower and manage the national sales center in achieving the new business target, including training on how to attain business sales objectives.
- Ensure that schemes run profitably by adhering strictly to the underwriting criteria.
- Leads team initiatives and any new divisional or branch strategies.
- Keeps up with market trends within the insurance industry and is aware of competitors’ products/ offerings.
- Works with PPS employees to ensure high quality, efficient and compliant delivery of all clients servicing administrative/transactional activities.
- Has close working relationships with the client management and bid management teams and brings them into the relationship at the appropriate times.

**How this opportunity is different**:
The culture at Aon enables us to bring our best each day and do great work for our clients. The advice and solutions our colleagues provide give our clients the clarity and confidence to make better decisions to protect and grow their business. And when businesses thrive, communities and people flourish.

**Skills and experience that will lead to success**:
**Qualifications**
- A minimum of Grade 12 or equivalent.
- A Bachelor’s degree is preferable.
- Must be registered as a representative with the FSB in terms of the FAIS Act.

**Knowledge**:

- Individual with knowledge of the principle

  • Sales Agent Personal Line

    2 months ago

    Johannesburg, South Africa Energy At Work Full time

    We are seeking sales consultants that have experience in selling personal lines and/or commercial insurance. The suitable candidate will be required to work for one of our clients that is based in Sandton. They are offering a basic salary plus commission and it will be a 12 months contract.Requirements3 - 5 years experience in selling Personal lines...

  • Sales Consultant

    6 months ago

    Johannesburg, South Africa Aon Corporation Full time

    Posting Description: **Sales Consultant - Personal Lines** Strong personal lines sales experience? Ready for the next move in your career? Read on! Aon South Africa is recruiting Sales Consultants in our Personal Lines division, based at our offices in Sandton. The sales consultant provides an internal telesales service to clients by means of quoting and...

  • Personal Lines Underwriter

    6 months ago

    Johannesburg, South Africa Mirror Images Full time

    Gauteng, JHB - Northern Suburbs - R 32 000 Monthly Cost To Company An insurance company based in Rivonia/Johannesburg is currently seeking a Personal lines Underwriter to ensure the accurate and efficient capturing, processing and completion of client policies. **Qualifications and Compliance requirements**: Minimum three to five years relevant work...

  • Personal Lines Underwriter

    6 months ago

    Johannesburg, South Africa Mirror Images Full time

    Gauteng, JHB - Northern Suburbs - R 25 000 - R 30 000 Monthly Cost To Company (Plus Provident fund and Life Cover) **Qualifications**: Successfully Completed RE 1/5 Minimum five years relevant work experience in Short Term Insurance Matric certificate NQF Level 4 certificate in short term insurance CPD certificates indicating that your last cycle is up...

  • Personal Lines Insurance Consultant

    22 hours ago

    Johannesburg, Gauteng, South Africa Energy At Work Full time

    We are seeking a highly motivated Personal Lines Insurance Consultant to join our team at Energy At Work. As a consultant, you will be responsible for selling personal lines insurance products to our clients in the Sandton area.This is a 12-month contract position offering a basic salary of R450,000 per annum, plus commission. The ideal candidate will have a...

  • Dealer Sales

    6 months ago

    Johannesburg, South Africa ALJ Insurance Brokers Full time

    ALJ Insurance Brokers (ALJ) is in search of sales consultants experienced in personal lines insurance. **Key Responsibilities**: Generate new sales leads by making use of social media, marketing car dealerships, and gaining referrals. Have extensive product knowledge of the type of short-term insurance packages available (car, household), in order to...

  • Personal Lines Underwriter

    6 months ago

    Johannesburg, South Africa Mirror Images Full time

    Gauteng, JHB - Northern Suburbs - R 25 000 - R 30 000 Monthly Cost To Company (Plus Provident fund and Life Cover) **Qualifications**: Successfully Completed RE 1/5 Minimum five years relevant work experience in Short Term Insurance Matric certificate NQF Level 4 certificate in short term insurance CPD certificates indicating that your last cycle is up...

  • Personal Lines Short Term Insurance

    7 months ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

  • Personal Lines Underwriter

    2 months ago

    Johannesburg, South Africa CFS Recruitment Full time

    Minimum Requirements:MatricRE 5FETC in Short-Term InsuranceHigher Certificate in Short Term InsuranceClass of Business Personal Lines Technical knowledge of Personal Lines Short Term Insurance UnderwritingInsurance Market RatesMarket DevelopmentsAfrikaans & English First Language

  • Personal Lines Underwriter

    2 months ago

    Johannesburg, South Africa CFS Recruitment Full time

    Minimum Requirements: Matric RE 5 FETC in Short-Term Insurance Higher Certificate in Short Term Insurance Class of Business Personal Lines  Technical knowledge of Personal Lines Short Term Insurance UnderwritingInsurance Market RatesMarket Developments Afrikaans & English First Language

  • Personal Lines Insurance Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa CFS Recruitment Full time

    About the RoleWe are seeking a highly skilled Personal Lines Insurance Specialist to join our team at CFS Recruitment.Job DescriptionThe successful candidate will be responsible for underwriting Personal Lines Short Term Insurance policies, with a strong focus on technical knowledge and market developments. They will also need to stay up-to-date with...

  • Personal Lines Insurance Specialist

    1 month ago

    Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Personal Lines Quotation Specialist WantedBecome a master of insurance rates and join our team of insurance experts as a Personal Lines Quotation Specialist. They're not just about policies; they're about crafting personalized insurance experiences. They believe in turning complex insurance jargon into simple solutions. As a trailblazer in the insurance...

  • Personal Lines Insurance Specialist

    1 month ago

    Johannesburg, Gauteng, South Africa Mirror Images Full time

    Job OverviewMirror Images seeks an experienced Personal Lines Insurance Specialist to join our team. As an underwriter, you will be responsible for assessing and managing risk in personal lines insurance.About the RoleWe are looking for a highly skilled and motivated individual to fill this critical role. The ideal candidate will have a strong understanding...

  • Senior Personal Lines Account Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Old Mutual Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Personal Lines Account Manager to join our team at Old Mutual.About the Role:Provide exceptional customer service by managing end-to-end customer experiences for new and existing business, resolving queries, servicing, and retaining policies while generating sales within Service Level...

  • Personal Lines Insurance Specialist

    1 month ago

    Johannesburg, Gauteng, South Africa CFS Recruitment Full time

    Job Requirements:Please find below the minimum requirements for this position:A Matric certificateRE 5 qualificationA Higher Certificate in Short-Term InsuranceA FETC in Short-Term InsuranceClass of Business: Personal LinesTechnical knowledge of:Personal Lines Short-Term Insurance UnderwritingInsurance Market RatesMarket DevelopmentsAfrikaans & English as...

  • Insurance Specialist

    1 month ago

    Johannesburg, Gauteng, South Africa CFS Recruitment Full time

    Key Responsibilities:Matriculation CertificateRE 5 qualificationFETC in Short-Term InsuranceHigher Certificate in Short Term InsuranceClass of Business: Personal LinesTechnical knowledge of:Personal Lines Short Term Insurance UnderwritingInsurance Market RatesMarket DevelopmentsAfrikaans and English as First LanguageAbout the Role: We are seeking a highly...

  • Personal Lines Claims Team Leader

    7 months ago

    Johannesburg, South Africa Energy at Work Projects Full time

    Ready to Lead with Heart? Join Our client as Our Personal Lines Claims Team Leader! Are you a compassionate and skilled leader in the insurance industry, ready to make a meaningful impact on people's lives? Are you passionate about guiding a team to provide exceptional support during life's unexpected twists and turns? If so, our client is searching for a...

  • Consultant Personal Lines

    7 months ago

    Johannesburg, South Africa Old Mutual Full time

    Description Manage the end-to-end customer experience for new and existing business by providing first line support to resolve queries, service and retain existing policies and generate sales by co-ordinating activities within Service Level Agreements (SLAs). Telephonically guide customers through the product offering, pricing, terms and conditions. ...

  • Personal Lines Underwriter

    6 months ago

    Johannesburg, South Africa Santam Full time

    Who we are Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered...

  • Personal Lines Quotation Specialist

    6 months ago

    Johannesburg, South Africa Energy at Work Projects Full time

    **Duties**: - Assist with quotations on a daily basis. - Assist on all the Personal Lines quotes and send them to clients. - Be able to handle high volumes and stress. - Will be assisting the underwriting team on a daily basis. - Assisting clients on queries. - Handling of all inbound and outbound calls. **Requirements**: - At least 1 - 2 years short term...