Retentions Call Centre Agent

Brand New American Call Centre is opening in Parktown and we are looking for experienced International Call Centre Agents residing in Soweto as we will only be offering transport to Soweto for this campaign (this is just for the first phase of recruitment) **Key Requirements**: - 1 year international call centre experience preferably dealing with American...

Be part of a renowned international telecommunication company!!! Bring your troubleshooting skills coupled with the following: - 6 - 12 months technical call centre experience - Passed matric - Ability to work only night hours!!! - Excellent command of English language - Techy savvy - Have a clear criminal record Customers are awaiting for your...

Our client - one of the leading companies in the insurance sector is looking for self motivated Sales Consultants to sell funeral cover to new and existing clients. Minimum 3 years Sales experience in a Call Centre with at least 1 year selling Life Cover. Matric RE Certificate and FAIS credits (advantageous) **Hours**: - Willing and available to work...

Calling all Sales call centre agents to work for an international company based in Parktown and Randburg to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements....

**Duties and responsibilities** Resolves customers queries within operational and client policies and procedures. Resolve customer's service or billing complaints. Process payment information if required. Assists customers with promotional queries. **Requirements**: **1 year retail experience.** **6 months Call centre experience** Matric Credit...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

Nov 2, 2023 | Insurance Sales Seeking an Insurance Sales Agent with a matric qualification and 2 years experience within a Sales Outbound Call Centre, selling Long Term Insurance (with targets attached to the sales). **Knowledge/Skills** - Good understanding of Financial Services Industry related legislation and regulation. - Understanding of Sales...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**Job ID**: 63297**Date Posted**: Posted 57 mins ago**Location**: Parktown, JHB**Job Title**: 50X CALL CENTRE NQF LEVEL 4 LEARNERSHIPS - PERSONS WITH DISABILITIES - PARKTOWN - GAUTENG - Location; Parktown - Start date 1 September. - Stipend R4000 - EE vacancy, African Males preferred as other quotas have been filled - Must have grade 12, completed a previous...

Company Trainer Must have experience training staff in a call centre environment Preferably experience in a BPO outsource centre servicing American clients At least 5 yeas experience as a senior trainer Office hours 3pm - 11pm (varies based on daylight saving) Monday-Friday Salary negotiable **Salary**: R30,000.00 - R35,500.00 per month Application...

Our client is seeking Sales Agents (selling long-term Insurance will be advantage) **What will you do?** - Sell life insurance telephonically - Achieve sales targets - Adhere to Quality and Compliance processes to minimize business risk - Maintain optimal operational efficiencies based on productivity measures - Adapt and change to fit in with changing...

**Job ID**: 74816**Date Posted**: Posted 4 hours ago**Expiration date**: November 17, 2023**Location**: Parktown**Job Title**: SALES AGENT - PARKTOWN - GAUTENG What will you do? - Sell life insurance telephonically - Achieve sales targets - Adhere to Quality and Compliance processes to minimize business risk - Maintain optimal operational efficiencies based...

Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...

Outsource centre operations manager At least 5 years experience managing an outsource centre servicing US/UK clients Managing multiple campaigns Liasing and managing heads of Recruitment, Training, Quality Assurance and Call centre Very people centric Salary - negotiable **Salary**: R70,000.00 - R75,000.00 per month Application Question(s): - Do you...

On your MARKS, get SET, START your CAREER! Every 2 weeks, 30 unique individuals will have an opportunity of a life time! Our fast-growing company is looking for energetic, passionate, highly motivated and “experienced” call centre, Tele-sales Legal Consultants. This unique career opportunity will instill quality values & enhanced skills sets for...

**Job Advert Summary**: This incumbent will be responsible for performing quality audits for internal operational processes in accordance with the HAD Internal QA procedures. In doing so the Quality Assurance Specialist provides assurance to Business Unit management that business operational processes have been followed, call scripts have been adhered to...

**THE JOB AT A GLANCE** As an Administrative Assistant - Medical, you will be responsible for effectively and efficiently capturing data, imaging, indexing, providing administrative support and attend to client/customer queries (no advice to be given). **WHAT WILL YOU DO?** - Data capturing/entry (including telephonic reporting) - Capture information on...

**THE JOB AT GLANCE** As a Head of Customer Service and Distribution you will be reporting to the Chief Operating Officer. You will be responsible for developing the strategy for Customer Service and Distribution for the benefit of the customers/stakeholders including leading and overseeing both inbound and outbound Contact Centre Operations that services...

**Main purpose of the job**: - To oversee all data management aspects of the core SAPRIN protocol implementation, as well as of other smaller research projects, including documentation, timelines, and staff oversight to ensure data integrity, and provide analytic output - Also to engage with data science groups at all partner institutions **Location**: -...