Barista - Victoria and Alfred Hotel
2 weeks ago
**Job Title: Barista**
**Victoria and Alferd Hotel**
**Duties and Responsibilities**
- Ensure that all company policies, procedures & SOPs are adhered to
- Personally demonstrates a commitment to guest services in responding promptly to guest requirements
- Ensure that excellent customer service is delivered at all times
- Has full knowledge of all available menus
- Greet & seat customers and present beverage menu
- Discuss beverage items, make suggestions & answer any inquiries
- Provide current promotions & new products
- Take customer orders accurately
- Operate coffee making equipment
- Serve prepared food items
- Record & accurately process purchases using POS system
- Maintain clean & hygienic work areas
- Completes daily cash-ups & ensures there is enough change for the next shift
- Admin tasks when required
- Any other duties that may be required
**Core Competencies**
- Excellent communicator
- Excellent command of English - both written & verbal
- Customer service
- Able to plan, prioritise & work well under pressure
- Good team player
- Honesty, integrity, reliability
- Act in good faith & in the best interest of the Company at all times
- Ability to work shifts, weekends & public holidays
**Job Types**: Full-time, Permanent
**Experience**:
- Barista/Waiter/Barman: 1 year (required)
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