Marvel Driver

JOB TITLE

Driver

REPORTS TO

Marvel Manager

DUTIES &
RESPONSIBILITES
- Ensure that all company policies, procedures & SOPs are adhered to
- Personally demonstrates a commitment to guest services in responding promptly to guest requirements
- Maintains the appearance of the Front-office department in accordance with company policies & procedures
- Assist arrival & departure guests with luggage
- Transport clients and/or packages to and from destinations
- Provide customer service by parking and retrieving vehicle
- Operate vehicles safely and responsibly
- Be aware of daily events, VIP & group arrivals & prepare in advance
- Assist with the rooming of arrival guests when required
- Liaise with Duty Managers to obtain taxis for guests
- Ensure security of guest luggage left in your care & safely store it & issue guests with a luggage tag
- Know guest names to personalise the greetings
- Answer guest queries & resolve problems if able to otherwise seek assistance from reception
- Know the names, functions & locations of Management team
- Completes end of shift procedures in accordance with company policies & procedures
- Any other duties that may be required

CORE COMPETENCIES
- Excellent communicator
- Excellent command of English - both written & verbal
- Customer service
- Able to plan, prioritise & work well under pressure
- Act in good faith & in the best interest of the Company at all times
- Good team player
- Ability to work shifts, week-ends & public holidays

**REQUIREMENTS**:

- Safe driver, experience driving manual and automatic transmission
- Must have Hospitality, Tourism and driving experience
- Valid Driver’s Licence
- PDP

**Job Types**: Full-time, Permanent