Support Desk Lead

27558 Posted: 14/08/2023 - Negotiable- South Africa, Cape Town, South Africa South Africa Cape Town- Permanent- Role : IT Service Desk Team Lead - Location: Cape Town - We are seeking an experienced IT Service Desk Team Lead to take charge of overseeing daily operations, ensuring efficient resolution of technical issues, and providing leadership to the...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a Support Desk Manager to join this progressive and expanding professional team.Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage,...

I.T Support Desk Analyst:Our client, a growing Managed Service Provider company, is expanding to the Cape Town market with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where new employees can expand their careers in IT, including substantial training and certifications...

Join South Africa’s leading fashion retailer with over 700 stores, renowned aspirational brands and world class systems and become part of the winning team. If fashion retail excites you, along with a fast paced and innovative environment, then this position may well be for you. We are looking for an energetic, customer focused and result oriented Stores...

Fivewest OTC Desk is a dynamic and innovative force in the foreign exchange and crypto markets. The cornerstone of our trading operations is our over-the-counter (OTC) desk, which stands as one of the largest for crypto trading in South Africa. We are looking for a talented customer support specialist to join our team. Customer Interaction: - Provide...

Overview: NSC Global is currently looking for a **Service Support Lead **to join our growing company. **About the job**: Service Support is a key department, arranging the support infrastructure behind a customer order in order to deliver the service purchased. Service Support are tasked with removing any risk to service, building the customer specific...

An ITIL certification is required as well as a formal IT qualification ( Diploma, Degree, industry related IT certifications) You will need to have 8 years experience in IT Support and a minimum of 3 years in a Team Lead or Service Desk Management role.

AVI LIMITED is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home...

**Service Desk Technician **:at DigiCert Cape Town **ABOUT DIGICERT** We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little...

**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...

27559 Posted: 14/08/2023 - Negotiable- South Africa, Cape Town, South Africa South Africa Cape Town- Permanent- Role: IT Service Desk Agent - A client of mine is in search of an experienced IT Service Desk Agent to join the company's dedicated IT support team. If you have a solid background in providing technical assistance, exceptional communication...

Technical Help Desk Support Agent The purpose of this position is first line contact with clients. Receiving, assessing, and assigning calls to the correct resolver groups. Responsibilities: Provide first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic...

Service Desk Agent required for a client site in Cape Town. Requirements is as follows - Grade 12 Diploma in IT MCSA/MCSE Certified Microsoft Office 0365 2 years IT relevant experience in IT service desk, remote desktop and onsite support. Working on SLAs, logging of calls, password related calls and correct allocation of calls. This needs to be...

Closing Date 2023/03/15 - Reference Number SHO230308-5 - Job Title Service Desk Agent III - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Cape Town - Purpose of the Job To timeously and effectively respond to electronic IT user queries through the receipt and logging of incidents reported...

**Purpose of the Job**: To timeously and effectively respond to electronic IT user queries through the receipt and logging of incidents reported by users and the co-ordination of rapid and appropriate responses to restore the IT services as quickly as possible, with the least impact on the Business Operations. Able to Manage a set group of Service Desk...

Fivewest OTC Desk is a dynamic and innovative force in the foreign exchange and crypto markets. The cornerstone of our trading operations is our over-the-counter (OTC) desk, which stands as one of the largest for crypto trading in South Africa. Fivewest is currently seeking a Trading Administrator to join our growing Trading Desk. **About The Role**: As a...

First line IT service desk and support agent who is responsible to receive and log all requests and incidents reported by users accurately and efficiently as per the agreed process in a way that provides the user with a positive experience of IT. **Duties and Responsibilities** All incidents to be managed promptly by answering of inbound telephone calls -...

**Job Number** 24057776 **Job Category** Sales & Marketing **Location** MI Regional Office Cape Town, Arthur's Road, Western Cape, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** The South Africa National Sales Group Desk Coordinator will report to the...

Service Desk Engineer Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our...

Job Description**Main purpose of the job** To assist the IT department by providing user administration support to all regional end users and office staff on desktop, cloud, and network account management as well as to administer the organization’s help desk ticketing software and triage and assign tickets and advise customers of the consequent...