District Support

5 days ago


Durban, South Africa Feedem Recruitment Full time

**Job Advert Summary**:
We are recruiting for a Distruc Support Managerr to enhance the current team in KZN focusing on Skills and Relief Management to the satisfaction of the designated clients, adherence to contractual specifications, budgets and acceptable profits.

Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.

We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.

We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.

**Minimum Requirements**:

- Formal Culinary Degree
- Formal Management qualification advantageous
- At least 5 years managerial experience in the hospitality or Corporate environment
- High End Function experience coupled with excellent food skills required.
- Operational Standards: Performance management, financial analysis, Computer proficiency & Human Resources
- Entrepreneurial skills: Strategic management, Outcome focus & Productivity
- Interpersonal Skills: Client/customer interface, Managing Group process & Communication skills.
- Strong Administrative skills
- Ability to build and maintain a motivated team in a dynamic environment
- Own transport & a valid driver's license

**Duties and Responsibilities**:

- To ensure the company image is projected through excellent client relationships, quality of service, product and productivity.
- Understand and maintain all financial aspects of the business - budgeting, forecasting.
- Weekly visits to units according to time plan which is to be handed to Operations Manager during the preceding week. Clients to be
- visited while calling at the units. Prepare and present SLA and/or agreements with clients as required.
- Comprehensive checking of all weekly returns compiled by unit management. Training and guidance to ensure management complete administration accurately.
- Unit visit objectives to include increase turnover, staff motivation, retention and organic growth. Restructure staffing and staffing levels to obtain optimum efficiency.
- Adherence of all close-off dates as per present system regarding administration systems and information received from the units.
- Spot stock and cash check on at least one unit per week.
- Implementation of the company administration manual as well as regular meetings at contracts regarding matters delegated to you on an ongoing basis.
- To assist/attend functions as and when required.
- Assist Sales team with tenders/ proposals and rebids.
- Assist/co-ordinate kitchen upgrades.
- Client entertainment and relationship building.
- Co-ordinate client/customer and surveys and consequent follow-ups.
- Attend catering forum/ canteen committee meetings or management meetings as required.
- Conduct monthly catering managers meeting.
- Attend a selection of catering unit monthly meetings.
- To report and take action where appropriate, on any complaints, accident, theft, loss, damage, fire, or unfit food.



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