Control Center Agent

4 weeks ago


Sandton, South Africa Capago International Full time

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year.

As part of our development, we are looking to strengthen our Quality Department and are looking for a Control Center Agent looking for new challenges within a dynamic and human focused company.
- **Main objectives**:

- Ongoing, proactive risk assessment for all new and existing systems in all of Capago's
branches so effective controls can be put in place;
- Produce and interpret reports of inspection to provide information useful in the outcome of audits;
- Monitor compliance risk controls to identify deviations;
- Correct and address issues of non-compliance in a manner that limits recurrence and promotes adherence to set rules.

**Main missions (not limited to)**:

- Evaluate security incidents and determine what response, if any, is needed when there are technical incidents, as well as when sensitive information is breached;
- Perform daily routine controls on internal systems and procedures;
- Conduct periodic assessment of the organization’s operations to ensure they are in line with external and internal regulations;
- Conduct investigations on non-conformities;
- Liaise with relevant compliance manager/s and colleagues to analyze and develop standards for compliance;
- Auditing company policies and responding to policy violations;
- Prepare for external compliance audits by carrying out internal audits to ensure all regulatory requirements are maintained;
- Perform physical tests on company equipment or environment when conducting compliance inspection.

**More about you**:

- You are fluent in French and English
- Tertiary qualification in Compliance/Risk Management would be beneficial.
- Excellent communication and interpersonal skills.
- Highly-analytical with strong attention to detail.
- High ethical standards.
- Ability to be reactive.
- Ability to resist stress.


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