Sales Operations Coordinator
4 months ago
Are you a dynamic and results-oriented sales professional looking to make a significant impact in the ICT distribution industry? We are seeking a highly motivated Sales Operations Coordinator to join a dynamic team in Durban. In this exciting position, you will assist the sales team with administrative tasks, manage the order lifecycle, and serve as a primary point of contact for our valued customers, ensuring their satisfaction throughout the sales process. If you have 3+ years’ experience in sales, exceptional organisational skills, and a passion for technology, we want to hear from you This is a fantastic opportunity to contribute to a collaborative and fast-paced environment where your efforts will directly impact their sales success. **Type: Permanent Salary: R30 000 - R32 000 pm Depending on experienceArea: Onsite in Durban** **Key Responsibilities**:
- **Administrative Support**:Provide essential administrative support to the sales team, including scheduling meetings, managing travel arrangements, and handling correspondence.
- **Sales Reporting**:Prepare and distribute accurate and timely sales reports and documents.
- **Order Management**:Oversee the entire order lifecycle, from receipt to delivery, ensuring efficient and accurate order processing.
- **Customer Relations**:Serve as the primary point of contact for customers, addressing inquiries, resolving complaints, and fostering strong customer relationships.
- **Sales Analysis**:Track sales performance metrics, analyse data, and generate reports to identify trends and opportunities for improvement.
- **Sales Support**:Assist in preparing sales presentations and proposals, collaborate with other departments, and facilitate communication within the sales team.
- Data Management: Maintain and update customer and sales data in CRM systems, ensuring data accuracy and integrity.
- **Documentation**:Prepare and process sales contracts, quotations, and other relevant documentation.
- **Event Coordination**:Organize and coordinate sales events, trade shows, and promotional activities.
- **Team Support**:Assist the sales manager in implementing sales initiatives and strategies and monitor team progress to identify areas for improvement.
**Minimum Requirements**:
- **Education**:Matric with mathematics is essential, and a Sales or Marketing qualification is preferred.
- **Experience**:3+ years of experience in sales, preferably within an ICT distribution business.
- **Knowledge**:Proven track record of sales success and a strong understanding of the IT market, reseller channels, and marketing strategies.
- **Skills**:Excellent customer service, strong organizational and time management skills, a positive and outgoing personality, strategic thinking, negotiation skills, and proficient computer skills.
**Compliance**:
- Adhere to the company's Code of Conduct and all relevant legal, contractual, and ethical requirements.
- Stay updated on compliance obligations and measures related to the role.
**Extras**:
- Travel may be required.
- A driver's license and vehicle may be necessary.
Must maintain a professional and well-groomed appearance.
**Job Types**: Full-time, Permanent
Pay: R25 000,00 - R32 000,00 per month
**Education**:
- High School (matric) (required)
**Experience**:
- Sales support: 5 years (required)
- Sales admin, analysis and reporting: 3 years (required)
- IT/IT Distribution industry: 3 years (required)
License/Certification:
- Driver's license (required)
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