Sales Performance Coach

2 weeks ago

Midrand, South Africa MiWay Full time

Who are we?
- Grade 12/Standard 10/NQF4
- Relevant FAIS and RE qualification Experience Required
- Extensive experience within STI sales
- Sales Coaching experience in the STI sales environment will be advantageous.

Essential Requirements
- Excellent knowledge of Sales and Sales Processes
- Must be highly proficient in dealing with clients/Sales Agents at all levels
- Excellent administrative skills and knowledge of Microsoft Office
- Proven Sales Track Record
- Results oriented
- Excellent communication skills
- Must be very reliable
- Self-disciplined and ability to work under pressure
- Self-motivated and desire to excel
- Analytical and organised
- Problem solving skills and solution oriented
- Flexibility
- Ability to multi-task and attention to detail
- Internal/External Customer focused
- Active listening skills
- Ability to work well with a team
- Professional and organised
- Computer literacy (MS Excel, MS Word, MS PowerPoint and MS Outlook) essential
- A good understanding of sales techniques and the ability to motivate employees
- Familiarity with role-playing activities and e-learning platforms

**Responsibilities**:

- supervising a sales call and discussing strengths and possible areas for improvement with the sales representatives
- scheduling weekly check-ins with sales representatives to review progress toward achieving goals and skills development
- coordinating training and presentation sessions
- reviewing common sales tools and processes
- shadowing a sales representative during a sales meeting and giving a post-performance review
- Provide excellent communication and be able to interact with people from multiple backgrounds and all ages.
- Organise job simulations and role-playing exercises
- Support and mentor new sales agents handed over by Nursery.
- Keep attendance and other records (Coaching sessions/training interventions).
- Conduct evaluations to identify areas of improvement.
- Monitor employee performance and response to coaching/training interventions
- Coach sales team - Based on Business requirements
- Act as a consultant to salespeople and provide helpful advice on coping with job-related challenges
- Identify individual and team training needs
- Assist agents with objection handling and improving sales techniques Knowledge and Skills Customer Service Administration Quality, compliance and accreditation Team Support Personal Attributes Communicates effectively - Contributing independently Action orientated - Contributing independently Situational adaptability - Contributing independently Optimises work processes - Contributing independently Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Drives results - Contributing independently Turnaround time

**Deadline To Apply**: 25 July 2023 Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Our commitment to transformation
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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