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Digital Analyst
2 weeks ago
Responsibilities
Develop content on client and adviser communication
Implement business unit communication plan
Assure company CI is implemented in business unit on communication (incl digital design)
Research to formulate content in support of communication plan and business presentation objectives
Build long term relationships with stakeholders
Develop content to set up documentation in the policy administration system
Sending out Memorandums to all stakeholders
Engage with distribution channel to understand customer needs, preferences, and expectations
Collaborate with marketing department to develop campaigns on insurance products
Provide insights on different audience segments to increase business unit market share
Segment audiences based on demographics, behavior, and other relevant factors
Support the training department on adviser and internal staff’s Continuous Professional Development (CPD) modules
Support culture committee with content writing and designs
Develop digital material in support of target markets
**Requirements**:
Matric
BCom Communication management or equivalent
Proficient in Afrikaans and English
2 years UX / customer experience
Digital platform knowledge (aftereffects, audition, illustrator, Canva, etc
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