Cluster Sales Manager
7 months ago
**CLUSTER SALES MANAGER**
HYATT HOUSE
ZA - GT - Johannesburg
Full - time
Monthly South African Rand (ZAR) pay basis
**Salary**: Negotiable
Position: Cluster Sales Manager
Place of Work: Hyatt House Rosebank/Sandton Hotel Division: Sales & Marketing
Responsible To: Director of Sales
**Scope and General Purpose of the Job**:
**Duties and Responsibilities**:
**Operations**
- Increase the number of customers staying at the hotel by establishing and excellent relationship with a selected number of accounts and agencies (clients/prospects)
- Promptly handle, follow up and secure any lead received by the events or reservations department
- Update the hotel data - base (Opera and Sales Database) further
- Develop specific accounts strategies with the guidance of the Director of Sales
- Present a weekly sales activity report (generated from the system) to the Director of Sales
- Sustain a high awareness in the marketplace by attending trade shows, promotions etc. representing the hotel/s and Hyatt in general
**Marketing and Sales**
- Actively identify market needs from both hotel guests and the local market
- Monitor and analyse the activities and trends of competitor hotels regularly
- Maintain a close liason with travel agencies local business group airlines
- Plan and implement effective upselling activities to ensure maximum room revenue through effective rate management
- Ensure that the departmental operational budget is strictly adhered to
**Administration**
- Ensure that all departmental reports and correspondence are completed punctually and accurately.
- Keep and safeguard of all contracts and financial documents
- Ensure that all meetings are well planned, efficient and result orientated
**Skills, Knowledge and abilities**
- Highly observant
- Problem Solver
- Ability to work under pressure
- Good time management
- Customer focused
- Excellent leadership skills
- Excellent planning and organizational skills
- Excellent communication skills
- Ability to do presentations
**Qualifications & Experience**:
- Grade 12
- Marketing Qualification - Advantageous
- Excel - Advanced
- Word - Advances
Systems Knowledge:
- Envision
- Reserve
- Opera
**Job Type**: Full - time, Permanent
**Job Types**: Full-time, Permanent
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