Portfolio Manager Property

2 weeks ago

Bedfordview, South Africa Solver Full time

**PORTFOLIO MANAGER JOB DESCRIPTION**

**PURPOSE OF THE ROLE**:
The Portfolio Manager [**PM]** for Solver Property Services [**SPS**] will be responsible for the effective and professional management of all Community Schemes [**CLIENT**] within his/her portfolio.

The main objectives will include:

- Maintain and uphold the administrative, financial, and secretarial requirements of the **CLIENT** per the management agreement between the **CLIENT** and **SPS**.
- Manage the relationship with the **CLIENT** to promote and secure successful and ongoing customer relations.
- Resolve issues that arise and on all levels of the agreement timeously and ensure completion within the desired time frames.
- To ensure effective cooperation and teamwork amongst the support departments within the **SPS **group of companies to the benefit of the **CLIENT’s **needs and agreed outcomes.
- The effective utilization of the internal company software systems, systems, and processes to properly perform the duties assigned to the position of **PM.**:

- Be proficient in the environment of Property Management.
- The PM should be the primary contact for the Trustees / Directors of the **CLIENT **whilst the Portfolio Manager Administrator fulfils a support structure and attends to queries from owners.

**GENERAL SUMMARY DUTIES AND RESPONSIBILITIES**

CLIENT:

- Provide and advise on beneficial solutions to problems that the **CLIENT** may have.
- Manage, guide, and advise the Trustees / Directors of the **CLIENT**.
- Source options and obtain support structures where needed, such as engaging with legal practitioners.
- Accept liability and **accountability** for any issue, problem, and task that affects the **CLIENT** and ensure that it is completed within the required timeframes agreed upon.
- Involve the assistance of **SPS** Management should it be required.
- Understand the individual needs of each **CLIENT**.
- Ensure that the systems and reporting to the **CLIENT** are adhered to.
- Taking ownership and being the primary contact to the Trustees / Directors of the **CLIENT**.

INTERNAL:

- Utilize and engage all support functions and engage with the various departments to achieve and complete the required outcome of all the **CLIENT’s** requirements.
- Ensure timeous completion of all **SPS** deadlines and report on weekly and monthly key activities.
- Ensure that all offerings and products of **SPS** are offers and promoted to the CLIENT to ensure a comprehensive management platform.
- Protect the interests of the COMPANY.

**ACCOUNTABILITIES**:
You will be directly accountable for:

- Meeting all Regulatory deadlines. [Audits and AGM’s].
- Completing reporting deadlines to both the CLIENT and Management.
- Effectively resolving all issues and completing communication deadlines of the CLIENT.
- Upholding a positive office relationship with fellow staff members
- Identifying and reporting to management on possible shortcomings or issues that may cause concern
- Take ownership of your duties and execute them with professionalism and dedication.
- Use processes, systems, IT systems, and controls to ensure the best and most professional customer service experience.
- **Effective** client relationship management.
- Achieving the 24 hours turnaround time on communications and deadlines to ensure world-class service delivery and customer experience using the 1st time right approach

**Salary**: R10,000.99 - R15,000.00 per month

Ability to commute/relocate:

- Bedfordview, Gauteng: Reliably commute or planning to relocate before starting work (required)

License/Certification:

- Drivers License (preferred)

Application Deadline: 2023/03/26

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