Property Vetting Manager

6 months ago


Gauteng, South Africa Peters Papers Full time

Job Title: Vetting Manager

**Responsibilities**:
Client Relationship Management: Act as the primary point of contact for tenants, ensuring excellent customer service and addressing any concerns or queries promptly and professionally.

Managing Agent Communication: Coordinate effectively with managing agents to facilitate smooth communication and address any issues or discrepancies in the vetting process.

Administrative Tasks: Maintain accurate records and documentation using spreadsheets and other administrative tools, ensuring all data is up-to-date and easily accessible for reporting purposes.

Tenant Query Handling: Handle tenant queries and concerns efficiently, providing timely and satisfactory resolutions to maintain tenant satisfaction and retention.

Systems Management: Oversee the use and maintenance of vetting systems and databases, ensuring they are operating effectively and efficiently.

Reporting: Generate regular reports on vetting activities, tenant feedback, and other relevant metrics to monitor performance and inform decision-making.

Availability: Demonstrate dedication and flexibility by being available to work some weekends and evenings as required, particularly during peak periods or emergencies.

Work Under Pressure: Thrive in a demanding environment by effectively managing workload and priorities, maintaining composure, and delivering results under pressure.

Qualifications:
Bachelor's degree preferred.

Excellent communication and interpersonal skills, with the ability to build rapport and resolve conflicts effectively.

Proficient in critical thinking for problem-solving abilities and ensure excellent decision making.

Attention to detail and a high level of accuracy in data management and documentation.

Ability to work independently and as part of a team, with a proactive and solution-oriented approach.

Flexibility to adapt to changing priorities and work schedules, including availability for evening and weekend shifts.

Demonstrated ability to work well under pressure and meet tight deadlines.

Remuneration: 15k-18k slightly negotiable.

Area: Germiston.

**Salary**: R15 000,00 - R18 000,00 per month

**Experience**:

- Vetting: 1 year (preferred)



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