Locomotive Service Corridor Manager Richardsbay

3 months ago

Port Elizabeth, South Africa ALSTOM Full time

Req ID:464261

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

**JOB TITLE: LOCOMOTIVE SERVICE CORRIDOR MANAGER - RICHARDSBAY**
At Alstom, we create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
At Alstom Rolling Stock South Africa (Pty) Ltd, we strive to deliver best in class locomotives to our customer for use of freight transportation on the railway corridors of South Africa.
Alstom Rolling Stock South Africa (Pty) Ltd is looking for an Service Corridor Manager for our Traxx Africa project based in Richardsbay.

**THE PURPOSE OF THE MATERIAL PLANNER ROLE IS TO**:
**THE MAIN RESPONSIBILITY WILL BE**:
**KEY ACCOUNTABILITIES**:

- Deploy, manage implementation of Alstom & customer EHS + security rules and relevant PI/ TSSSA processes on customer site
- Manage Customer’s different sites to ensure they are aligned with Alstom objectives (TSSSA and Warranty objectives)
- Ensure fleet availability according to contractual commitments
- Manage and develop execution of contract, including PI Warranty and TSSSA obligations
- Support Site Managers within scope and provide/ manage relevant resources, direction, operational activities to ensure successful performance.
- Responsible for managing operations at all depots and sites within scope
- Support Site Manager and the quality team in eliminating defects
- Asset management at the various depots and sites
- Ensure and lead regular meetings with relevant sites, depots and cross functional teams to drive timeous resolution of any blockages and timeous reporting of site activities and performance. (daily, weekly, monthly)
- Accountable for the management of dashboards on open items in conjunction with Engineering and other support functions
- Ensure the accurate usage and alignment of systems (Health hub, GSI, 8D) in achieving company objectives
- Management and co-ordination of customer relations
- Develop a support strategy and plan to improve on QCD performance to ensure Customer satisfaction
- Action customer concerns to support in managing operation/ relationship
- Engage and support the maintainer (Transnet Engineering)
- Provide REX of the Warranty /TSSSA to the organization through Alstom
- Identify/Support Project management & Services for Upsell opportunities versus customer needs
- Manage open Audits
- Manage team, material availability, technical expertise and management of quality control of maintainer
- Ensure people management in line with all Alstom People process and maintain and improve employee engagement, and relationships
- Manage labour relationship in the event of union involvement on site
- Uphold ethics and compliance

**THE PREFERRED CANDIDATE WILL MEET THE FOLLOWING REQUIREMENTS**:

- Minimum of 10 years of technical experience, mechanical or electrical / electronics, Troubleshooting within a Locomotives environment
- Minimum of 7 years’ experience in similar environment with at least 5 years managing people experience
- Good knowledge of operations, implementing and managing of Quality, Safety and Environmental systems
- Field Experience in Locomotive Environment
- Good customer service experience
- Project Execution (technical/industrial)
- General Railway safety knowledge23E Locomotive Experience will be an advantage
- Ability to travel nationally

**THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING COMPETENCIES**
- Agile mindset
- Inclusive mindset
- Responsible mindset
- Fluent in English (Verbal and written)
- Good team management and people skills
- Reliability Availability MS Experience
- Problem Solving skills
- Data analytics (Defect Management system)
- Product Knowledge
- Operational effectiveness: understands business goals and objectives and implements an operational plan to deliver results
- Ability to make decisions: sense of urgency sets priorities and reacts immediately when confronted with a problem.
- Resilience: continues to encourage team during times of high pressure or stress, presents a positive attitude and keeps focuses on objectives
- Risk management: calculates and communicates risks, integrates data
- Continuously managing and developing people:

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