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Regulation Manager

4 weeks ago

Cape Town, South Africa PST.AG Full time

**PST.AG** is a premier provider of bespoke data and software solutions on a global scale. We collaborate with legal authorities worldwide to develop and distribute customs and global trade data, aiding a variety of industries. Our mission is to empower businesses to adapt and excel in a dynamic global landscape.

We're a growing medium-sized enterprise with a global team, embracing a near-complete remote work culture.

PST.AG was founded in the center of Germany, now our diverse team spans over 13 nations across four continents, and we're poised for further growth.

Committed to open-source technology, we actively contribute to and support the open-source community, believing it fosters innovation and collaboration.

**Responsibilities**

**As a Regulation Manager for the Customs Tariffs department you will**:

- Monitor, research and understand on a daily basis international Customs Tariffs and duty rates that impact PST.AG clients' ability to do business internationally
- Maintain and utilize current regulatory expertise to ensure that the PST.AG database of Customs Tariffs is up to date and compliant with regulatory changes
- Follow and understand current international events and regulations related to customs tariffs, update information from regulations and laws, and implement it in specific tasks
- Understand accurate data formats, data processing procedures and requirements and ensure compliance
- Update internal controls and procedure manuals following business requirements and regulations
- Overview the technical workflow with our development (tech) team, and be able to manipulate the workflow according to current requirements
- Coordinate with other departments, assign, manage and complete tasks through effective management of the available personnel
- Write clear documentation on processes and ensure that the entire workflow is well documented and sufficiently clear for everyone
- Communicate with international team i.e. technical administrators, developers, data entry specialists, coaches, and management, as well as potentially regulatory authorities and customers
- Trouble-shoot customer complaints, faulty workflows, missing data, etc.
- Quickly identify workflows creating incomplete data, authorities releasing poor quality data, etc, and implement solutions accordingly
- Act as a supervisor for large language models

**Qualifications**
- A Bachelor's or Master's Degree in Science, Mathematics, Statistics, Foreign Trade, International Business or any other related field
- Expertise in reasoning and logic, and data organization
- Experience in the field of customs tariffs
- Extensive experience understanding and communicating (written and verbal) technical processes and legal documents to people with diverse professional backgrounds
- Project management and coordination skills
- Professional communication skills