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Operations Specialist: Scrum Master

1 month ago

Centurion, South Africa BCXP Full time

Structure, Grade & Reporting Job grade/level S6 Business Unit Digital Platform Solutions Department Specialised Solutions Position reports to Senior Manager: Retail IT Solutions Span of Control 0 Level of Engagement Clients and internal stakeholders
Core Description
Uses Agile practices and principles to deliver high quality products and services to our Retail Solutions customers.
Responsible for ensuring Scrum is understood and the projects are delivered in line with Scrum theory, practice, and guidelines.
Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.

**Facilitates and supports all scrum events**: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
Acts as a leader who coaches and supports Agile teams assigned to mainly Business as Usual (BAU) work and to a lesser degree, important department initiatives and applicable portions of corporate projects and initiatives.
Resolve conflicts and remove obstacles that occur
Help teams implement changes effectively
Ensure deliverables are up to quality standards at the end of each sprint Functional Skills
Excellent knowledge of Scrum Techniques and artefacts
Familiar with Software Development
Good knowledge of other Agile Frameworks
Communication
Leadership
Conflict Management Behavioural Competencies 1. Job Match Rating 2. Delivering Results 3. Meeting customer expectations 4. Decision Making 5. Handling Pressure 6. Communication and Impact Qualifications NQF 7: 3 year Bachelors Degree in Business/ Commerce NQF 4: Grade 12 in Information Technology Experience
3 to 5 years experience in Project Management using Scrum Methodology Certifications / Professional Registration Project Management Special Requirements/ Employment Condition Valid Drivers license Work Characteristics Office Based position

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