Fluid Technology Internal Product Support

2 weeks ago

Johannesburg, South Africa Lotus HR & Recruitment Full time

Our client, a leading engineering and industrial component supplier, seeks to employ a Fluid Technical Internal Product Support who has experience in taking inquiries from customers both internal and external, and expediting to the benefit of the branch and company.

**KEY REQUIREMENTS TO MEET FOR CONSIDERATION**
- You must be able to work independently and accurately keep records and be proactive in your approach to ensuring the profitability of the company.
- You must have a minimum of 3 years experience in Sales, Purchasing, and Negotiating, as well as product knowledge in Hydraulics.
- You must be computer literate with the ability to achieve branch sales budget, understand the difference between margin and markup, margin preservation, and personal performance relative to branch performance
- You must have a communication and link role with drivers, store staff, counter sales, storeman, filing clerk, credit controller, external and internal sales
- You will be able to do proper buyout methods, adhering to policies and procedures as well as effective and efficient customer contact extracting the needs of the customer.
- You must be able to make accurate legible written notes of the customer, his needs, and the time frame requirements of each enquiry, as well as creating a stimulating environment which makes the company the preferred supplier to our customers.
- You must ensure total participation and create synergy between diverse customer views and intentions, whilst staying within communicated time frames and provide accurate information timeously.
- You must be able to maintain a good relationship with customers by communicating requirements to Manager and Product Divisions, and be pro-active in stock planning with Manager and Product Divisions.
- You must be able to develop selling skills to maximize sales opportunities and achieve goals, and create selling opportunities and overcoming objections which will result in closing the sale.
- You must have the ability to do administrative duties and functions, expedite orders to local suppliers, and various admin functions as allocated by the Branch Manager
- You must have a valid driver’s licence, own car and a clear criminal and credit record

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