General Manager
1 week ago
P O S I T I O N
D I V I S I O N
L O C A T I O N
Manager
- General Management
Alternative Asset Services
Cape Town
Key responsibilities
- Coordination with Senior Management in SA and Jersey to assist and
coordinate workflows and planning for the team
- Ensuring the team has a strong structure as it grows and that roles are
responsibilities are clearly defined and agreed
- Assisting the team with new structure and client take on
- Participate with and take responsibility for client care focus and take
lead CRM for certain clients
- Ensuring that the client service delivery of the team is carried out to
the highest level, driving deadline delivery and ensuring in adherence
with client specific and Sanne procedures
- Review of Company Secretarial and administrative work done by
team as appropriate
- Providing technical support to the team
- Joining client calls
- Dealing with intermediaries
- Encourage strong cross-country relationships with teams and
maintain relationships with other jurisdictions ensuring feedback is
received on performance of team members
- Assist with billing cycle (reviewing timesheets, reviewing invoices
raised and ensuring aligned to fee reviews, WIP analysis, ensuring
debtors are collected)
- Reviewing transaction documentation where necessary
- Support with on-boarding of new investors/clients for the AML process
- Pro-actively embed adherence of all operational frameworks within
your teams by enforcing operational discipline through repeated use
of procedures and checklists
- Identify team training needs and arrange training sessions as
appropriate
- Maintaining oversight of day-to-day operations of team portfolio’s and
ensuring all team members respond to clients' queries in a timely
manner;
- Attendance when required at client board meetings and the
subsequent drafting of complex minutes
- Taking the lead on internal projects where required
- General daily tasks of the team include but not
limited to; payments, transactions, CoSec, Corp
Gov, Board packs, client & investor
communications, billing, AML/DD/KYC, reviews,
FATCA, CRS.
- General Management
- Improving internal processes and ensuring
employees work as a cohesive unit
- Successfully manage a diverse group of
employees
- Overseeing daily business operations
Skills / experience
Professional qualification - ICSA, CSSA
or equivalent with:
- Strong Administrative skills;
- High level of integrity and trust with confidential
information;
- A minimum of 5 years trust or funds experience
in a professional environment;
- Knowledge of offshore regulatory requirements;
- Proficient user of Microsoft Office suite;
- Support the company in delivering excellent
service;
- Impeccable written and oral communication
skills;
- Excellent organisational and prioritising skills;
- Motivated and driven;
- Excellent attention to detail and high levels of
accuracy.
- Strong team player
The role We are seeking a Manager, reporting to an Associate
Director within the Alternative Asset Services of Sanne
who will work closely with both Administration Teams in
manage this team with the support of the local SA
Management team.
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